کیا تبدیل ہوا

LevelMoves پر کیا تبدیل ہوا

ہر تبدیلی سادہ الفاظ میں، تاریخ کے لحاظ سے، سب سے نئی پہلے: اب آپ کیا دیکھ اور کر سکتے ہیں۔ ہر پورٹل کے مدد کے صفحات دکھاتے ہیں کہ کیسے۔

1. 5 November 2026 · Landlords, Providers and agents

   Short private links that ask who is looking; off-market adverts keep the street private

   • Every private link has a short address (/s/AB12CD) and, unless you untick it, asks the viewer for their name and email first: the openers are listed by name.
   • An off-market advert now shows the area only and a wider map pin until you tick Show the street; a sourced deal shows the buyer’s all-in cost without naming the source.
   • A Work AI key can make and run an off-market sale advert and its private links on the business’s own homes.

2. 5 November 2026 · Landlords, Providers and agents

   Ready to let, and the tenancy starts when it is signed

   • Before a tenancy agreement goes out, the send sheet checks the gas safety record, the electrical report, the EPC and any licence against the move-in day.
   • When everyone has signed, the tenancy starts by itself and what the law asks next is on your To do list.
   • Landlords have their own Forms page for tenant applications and the holding deposit agreement, and the assistant can send and read forms.

3. 5 November 2026 · Everyone

   The Advisory Panel as a community stake

   • When the brand switches it on, Panel members earn points for ideas, votes, built ideas, check-ins and people they bring, with levels, badges and tiers.
   • Roadmap items put to a vote, with what was done; a fair rules page and a quarterly update.
   • Credit as money off a plan or paid extra, never cash.

4. 5 November 2026 · Providers and agents

   Sourced deals

   • Clients, Add a sourced deal: a home from a source agent, kept with the owner not known yet and off market.
   • Only you see who sourced it; your team reads a code. Search all deals from one source.
   • The fee chain on Sell it shows what the buyer pays in all against the estimated value, and warns when the fees kill the deal.

5. 5 November 2026 · Providers and agents

   The agreement form in five steps, signed once

   • Landlords fill in the form in five steps, kept as they go, and read the agreement with everything filled in.
   • Their signature on the form signs the agreement when you take it on with the same fees and wording; your line is the only one left.
   • Choose whether they sign with a code; ID photos after signing; a second seller or landlord; a PDF of what they signed.
   • Your letterhead, wording and fees can be read and changed by your AI.

6. 5 November 2026 · Providers and agents

   Agreement forms with your own fees for one landlord

   • Send an agreement form can carry your own fees for this landlord: the agreement, the fee and VAT, the price or rent and the property. The form opens on that agreement, and Take on makes it with those fees.
   • A test form reaches only you and is set up on a test account, with nothing sent.
   • Your AI can start a sales or letting agreement before the home is on the site: it makes the form as a link to pass on.

7. 5 November 2026 · Everyone

   Advisory Panel: add, invite, tiers, the public listing and the monthly questions

   • The Advisory Panel page shows the application form where the page said it would go.
   • Brand admin, Advisory Panel, Members: add someone already on the site or invite someone by email as a Panel member or a Founding Advisor, change the tier and the Founding Member badge, take someone off the Panel, and list a Founding Advisor on the public page with their written consent on record.
   • Monthly check-in: the wording of the monthly questions and up to three of your own, and who has not answered yet.

8. 5 November 2026 · Everyone

   Choose who can send ideas and questions

   • Brand admin: Who can send ideas and questions sets the default (everyone, or only those switched on), a switch for each group (landlords, agencies, providers, Property PAs, tenants, the Advisory Panel) and one person's own switch, with a list of who can send what and why.
   • Reporting a problem stays open to everyone who is signed in. A person whose ideas are closed is told so on the form.

9. 5 November 2026 · Providers and agents

   Print a blank agreement, and agreement PDFs through your AI

   • Your business, Fees and packages: Print a blank agreement opens your letting, sales or maintenance agreement with your letterhead, wording and fees, the main fee and VAT chosen there, and the client, property, price, dates and signatures as lines to fill in by hand. Nothing is saved on a home.
   • An AI connection now gets an agreement's PDF, or a blank agreement of your business, as a link of fifteen minutes that opens with no sign-in. A Work key's documents tool reaches your client homes too.
   • The sales agreement's clause 3 calls the minimum commission what it is (the fee when the percentage comes to less), and the letting agreement numbers the 13 services its clauses refer to.

10. 5 November 2026 · Providers and agents, Landlords

    The agreement form asks about the property and shows the agreement as it is filled in

    • Clients, Agreement forms: the standing link now comes three ways, letting the landlord choose, opening on Let, or opening on Sell, each with its QR code.
    • On the form the landlord finds their address and the property by postcode, answers the property questions (type, bedrooms, let or empty, the asking price or rent, tenure and lease, council tax, the EPC, a mortgage), and reads the agreement with their name, the property and the price filled in as they type.
    • Take on puts the answers on the new home and its sale or let advert, and on the agreement; the seller's own boxes start from them. A sales agreement made from a form is no longer held back for an optional lowest price or extra terms left empty.

11. 5 November 2026 · Providers and agents, Landlords

    Agency agreements read as the service chosen

    • The letting agency agreement now follows the package: letting only says the agency finds a tenant (items 1 to 6), with no client account and no bank account for payouts asked for; letting and rent collection and full management say what they cover. The landlord no longer picks the service a second time on the signing page.
    • The sales agency agreement follows the type of agency: Sole Agent, Sole Selling Rights or multiple agency, with that commission, and an exclusivity period only for a sole agency.
    • Clause 14 of the sales agreement names your client money protection scheme when one is checked, and otherwise says client money is kept in a client account as the Estate Agents Act requires, so a sales agreement is no longer held back for a missing scheme.

12. 5 November 2026 · Landlords, Providers and agents

    A shop with a flat above can be advertised for sale

    • A building with business premises and a home in it, sold together, can now be advertised for sale on the site: choose "Mixed use (business with a flat)" as the type of property. Business premises and land on their own are still not advertised here.
    • Say what the business part is (for example Shop), its floor area and its own EPC, on Edit property or on the Sell it page. The advert shows the home's EPC and floor area and the business part's side by side, so nothing is labelled as something it is not.

13. 5 November 2026 · Providers and agents, Landlords

    Optional: a quote or an invoice signed by link, when you want a signed record

    • Optional: send a quote or an invoice to sign when you want a signed record. Every way a quote is approved or an invoice acknowledged today stays as it is (Accept on the job, the landlord's card or email link, a recorded yes, an invoice sent and paid); none needs a signed document, and the records read the same whichever way it was approved. Send to sign is one more choice per quote or invoice, never a gate.
    • On a task's Quotes, Send to sign beside a quote waiting for the landlord makes a quotation under the business's letterhead from the quote itself (the items with VAT and the total, a deposit, how to pay, the files attached) and sends the landlord a link. Their signature, with a code to their email, is their yes: the quote is accepted on the job and the signed PDF is filed on the home and the job. Only the landlord can sign it.
    • Under Invoices and money, Send to sign beside the agency's invoice does the same for the landlord to acknowledge it by signing (not a payment). Both cards show Out for signing, Signed with the PDF, or Declined; the documents sit on the home's Make and sign part like any other.

14. 4 November 2026 · Providers and agents, Landlords, Tenants

    Forms: tenant applications, references, the guarantor form, the holding deposit, buyers, valuations and instructions

    • Work, Forms: ten forms cloned from a working agency, sent by email, WhatsApp, a link or a QR code and filled in with no login: the tenant application, the full application after an offer, the previous landlord, letting agent and employer references, the guarantor application, the holding deposit agreement with the Tenant Fees Act words, buyer registration, a valuation request and a seller or landlord instruction with the material information.
    • The person fills it in one step at a time with a progress bar; answers are saved as they type, questions appear with earlier answers, photos and files go up on the way, and they sign with a code to their email, their name and their signature. The same link shows where it stands; reminders go on day 2 and day 7.
    • Back in Forms: read the answers and files, write notes, download the PDF, send the three reference requests a full application calls for and the guarantor form, and approve a tenant application into a draft tenancy on the home with the named tenants, or decline it. No question about children or benefits, no rent bidding: the law since 1 May 2026 is written into the forms.

15. 4 November 2026 · Providers and agents, Landlords, Tenants

    The tenancy agreement and the deed of guarantee, clause by clause

    • The tenancy agreement gains the clauses a working agency's has: stated rent and no rental bidding, the agency named (client money protection, redress) when let through one, the deposit scheme, use of the property, no discrimination, joint tenants, guarantors, the tenant's emergency contact (filled on the signing page), data protection, entire agreement, and the schedule of documents given and to follow.
    • The deed of guarantee: continuing guarantee, variations and waivers, joint and several liability, notices, governing law, and the witness the guarantor names on the signing page, printed on the deed.

16. 4 November 2026 · Providers and agents, Landlords

    The signing page and the agreement pack

    • The signing page carries your letterhead and logo, the reference, the issue date and the kind of document, and the sender's note. Your signature: draw it, type it in one of four styles, or upload a picture. When the last person signs, Download signed document and Download evidence certificate are offered at once.
    • Your agreement form link (/instruct) is now the pack: the landlord reads the full agreement and fee table for the service they choose, fills their own boxes (choices, the bank account for payouts) and signs with a code; Take on makes that agreement with their boxes already filled and sends it to sign by link.

17. 4 November 2026 · Providers and agents

    Send for signature: the sheet, the signatories panel, the evidence certificate, void and reissue, reminders per business

    • Sending a document to sign opens a sheet: the title the signers see, who signs (add a joint owner, director, trustee or witness), a personal note for the email, how long the links live, an optional identity step (date of birth and the last four digits, recorded on the certificate), what is still blank and where to fix it; Download draft, Print and sign, Send as shown.
    • Out for signing: N of M signed, each person's status including a bounced email, reminders sent and when their link runs out; correct a name or email, remove a person you added, the evidence certificate as its own download (a signer gets it from their link too). Void a signed document with a reason; Cancel and reissue. Your business sets its own reminder schedule and when to be told to step in.

18. 4 November 2026 · Providers and agents, Landlords

    The agreement documents, in full: letting, sales and maintenance agency agreements

    • Make and sign now offers the full Letting agency agreement (27 clauses), the Sales agency agreement (25 clauses) and the Maintenance agreement, cloned from a working agency and reworded for the law since 1 May 2026. The fees come from your catalogue and the package chosen, printed as a Service and Fee table; your agent details (company number, VAT, insurance, client money protection, redress) fill in from Your business.
    • The landlord or seller fills their own boxes on the signing page: the service chosen, the cooling-off and data-sharing choices, their bank account for payouts, the tenure, mortgage and identity details on a sale. What they type is saved as they go; they sign once every required box is filled, and the signed PDF carries it all.

19. 4 November 2026 · Providers and agents

    The fee catalogue: every charge, in four levels

    • Every charge an agency may make, with a default: the management share of the rent, the fee for finding a tenant, inventory, check-in and check-out, deposit protection, safety certificates, renewals, notices, keys, the sale commission and its minimum, the marketing pack, call-out and hourly rates, and more. The platform sets the defaults, the brand its own for its agencies, your business its own (Your business, Fees and packages), and each agreement can still change a figure.
    • Service packages (full management, letting only, rent collection, sole agency, multi-agency, maintenance) say which fees an agreement starts from and what is included; tick the ones your business offers.

20. 3 November 2026 · Providers and agents, Landlords

    The agreement form: a landlord fills it in before their home exists

    • Clients, Agreement forms: send a landlord a short form by email, WhatsApp or a link, or give out your business's standing link or QR code. They fill in who they are, the property and the service they want, see your standard fees and sign it with a code.
    • It comes back under Forms received with the checks: already here, the home already with another agent, a clash of two sole agencies. Take on sets them up on their own account under your business and sends the full instruction to sign by link; Decline tells them. Nothing is created without your press.
    • Ask the assistant instead: "send Nia an agreement form", "which forms came back", "take on the form from Nia". It asks which business, says what will be sent, and does it on your yes; an AI connection does the same with a key. The instruction it sends carries your standard fees, the ones the landlord saw on the form.

21. 3 November 2026 · Providers and agents, Landlords

    Agreements on paper: in force with the signed copy, print to sign, drawn signatures, one press for the business

    • Record an agreement signed on paper with the signed copy attached, every signer's day and who received it, and it is in force at once, without the landlord using the app. A landlord with an account is told and can press Not right within 14 days: its fees pause and the agency and the brand are told.
    • Make and sign: Print to sign gives a clean copy with signature boxes (and Print a blank form an empty one to fill in by hand); when it comes back, record under each signer that they signed on paper, with the day, how the copy reached you and the scan as proof.
    • Signers can add their signature as a picture, drawn with a finger or uploaded, beside their typed name. Save yours once under My account, My signature.
    • The business's own line is signed with one press (Sign for the business) by its owner or a manager, never the landlord's line.
    • Recording an agreement names any other agency that already has one on the home, and a clash of two sole agencies.

22. 3 November 2026 · Providers and agents, Landlords

    Agreements: one record, sent by email, WhatsApp or a link, under the business you choose

    • A signed instruction, engagement letter or change to the fees (Make and sign) now becomes the version in force on the home's Agreement part by itself, with the signed PDF attached; an ending notice gives the agreement its end date. One record, whichever way it was signed.
    • An agreement not yet in force can be sent to the landlord to sign by link on any home, not only an agency's own client home: by email, by WhatsApp, or as a link or QR code you pass on yourself. The card shows when it was sent, how, when it was opened and when it was signed; reminders go on day 2 and 7, and you are told when a link is ten days unopened.
    • A landlord with WhatsApp but no email can sign: the code goes to their phone. Signed copy links keep working after 90 days with a fresh code.
    • When you are in more than one business, a new agreement or document asks which business it goes out under. Each business has its own Letterhead and wording (Your business), with its own words for the parts of each document the law does not fix, and its standard fees.
    • A client set up without an email keeps their agreements and documents when they get their own account.

23. 3 November 2026 · Providers and agents

    Portal feeds: the certification pack says if the run was error-free

    • Zoopla: a "Certification run" button on Portal feeds sends eight made-up test adverts to Zoopla's test service only, changes them, takes them off and checks each step, then gives the pack for that run with its error-free verdict. No real advert is needed.
    • The certification pack on Portal feeds now starts with a summary: each kind of call made to the portal, how many answered OK or failed, any not made yet, and whether every call answered without an error. Choose the date your test run started to keep the pack to that run.
    • The feed's email about adverts that keep failing now names each home and its postcode, not only the advert's reference.

24. 3 November 2026 · Everyone

    Run your team from your AI connection

    • A business owner’s AI connection can read the team, the roles, who sees what, each person’s open work and what they did, change roles, offices, homes and spend limits, and add, pause or remove people (adding someone or reminding them needs Send in my name).

25. 3 November 2026 · Everyone

    The brand’s control over agencies’ adverts

    • Brand admin, Adverts: a check before an agency’s advert goes live (a hub module, off until switched on), approve or refuse with a note; trusted agencies skip it.
    • Per agency: hold its adverts off the portals, pause its adverts with a reason (and lift it), and its own Rightmove and Zoopla branch IDs. A list of what each agency sends to the portals, with Take off all portals per advert.
    • Photos also in another account’s files are flagged on the check. Agency websites have Report this advert too, and a website that goes live before its checks is flagged and the brand is emailed.

26. 3 November 2026 · Everyone

    Providers wanted, and the approval email again

    • The home page and the providers page now say that trades, cleaners, inventory clerks and Property PAs join free and pay only when they win, or choose a monthly plan.
    • Brand admin can send an approved provider their approval email again (Providers, the provider, Send the approval email again).
    • An AI connection can say whether a home is sold with the tenant in place or with vacant possession.

27. 3 November 2026 · Everyone

    Remove photos and files on a home shared with you

    • An agency or helper with a home's papers at change can now delete a photo (on its tile or in Details) or a file; a certificate also needs Safety, a tenancy paper Tenancy, a bill Money. The landlord can put it back from the home's Activity for 30 days.
    • A photo that cannot be opened says so, with Try again, instead of an empty grey box.

28. 3 November 2026 · Everyone

    Stop an alert from the email itself

    • Every alert email now ends with "Too many emails? Stop emails like this one with one click." The page it opens needs no sign-in: one press stops that kind of alert by email, and Get them again undoes it.

29. 3 November 2026 · Everyone

    See whether emails go to everyone

    • Messages shows at the top whether sending is live or in test mode, and in test mode who still gets emails. A test that is held back says why and who can switch it.
    • Test mode can now let through a single address as well as a whole domain.

30. 3 November 2026 · Everyone

    The logo at its own address

    • The brand logo now has a public image address on the brand's own domain, /brand-logo.png, and a version with the name beside it, /brand-logo-wordmark.png, for email signatures and other sites. Emails now show the logo too.

31. 3 November 2026 · Everyone

    Material information through an AI connection

    • An AI connection can now save the parking and the material information an advert needs before it is published (electricity, water, sewerage, broadband, mobile signal and the part C questions), with "Not known" as an answer, and says what is still missing.

32. 3 November 2026 · Everyone

    Promotion codes for every plan and paid feature

    • Brand admin → Money → Pricing → Codes covers every plan and paid feature, for landlords, businesses and tenants: a percentage or an amount off, a set price, or a free trial, with a start and an end date, uses in all and per person, and first purchase only.
    • Each code can be changed, paused and resumed, or revoked, with the option to end the discount on monthly payments already using it. A brand admin AI connection does the same.
    • How it does: each code shows times used, the sign-ups and plan upgrades it brought, money taken and discount given, week by week, with a CSV; every code side by side in one table.

33. 3 November 2026 · Everyone

    A note with each check, and safer AI answers

    • When a brand marks a provider's certificate or registration checked, it can write what the register showed; the note and who checked stay with it. A brand admin AI connection can do the same, and a change it sends that does nothing is refused in words.
    • A home whose gas supply is "not known" still needs its gas safety record until the gas is recorded as none.
    • The assistant finds a home or a contact by its id only when the id is one of yours; another home's id is refused instead of answered with one of your homes.
    • Payments can be switched on for a few hours only, for a real-card test, and switch off by themselves.

34. 3 November 2026 · Everyone

    The Advisory Panel page is live, and your AI can change platform settings

    • The Advisory Panel page on the site is published, with its application form, and the privacy notice now says what the Panel keeps and for how long.
    • A platform AI connection can change platform settings (never a secret: keys, tokens and passwords stay on the website), with a confirm step; a switch that starts real charges or real sends needs the connection's "publish and send". A brand admin connection needs the same to accept a Panel applicant, move an idea or send the monthly nudge.

35. 2 November 2026 · Providers and agents, Everyone

    Stripe on a shared live account, safe by default

    • Provider fee statements are now behind a platform switch, off by default: closing a month records each statement and sends nothing until the platform turns the switch on; Brand admin → Revenue shows each as not sent, with Send once the switch is on.
    • A restricted live key counts as live everywhere; online bidding is off while the key is live. Platform → Integrations → Stripe has Check the key, which lists any permission a restricted key is missing, and a project tag that marks everything the platform makes in Stripe.
    • Every Stripe event is handled once, so a statement paid by card is never marked twice and its referral rewards never paid twice. A brand cannot save the platform's own webhook secret as its own.

36. 3 November 2026 · Everyone

    The Advisory Panel: the monthly form and the report

    • A Panel member's page has This month: two minutes once a month (what worked, what did not, one wish, a score out of five), one form per month that can be changed, last month instead, earlier months. The brand may email a reminder once a month when it switches that on.
    • Brand admin → Advisory Panel → Report: for any month, applicants by status and role, members and badges, ideas by status and topic, votes from the Panel and all, the top topics and the month's feedback with the average score; a CSV; Send the monthly nudge now. A brand admin key reads the report.

37. 3 November 2026 · Everyone

    The Advisory Panel area: ideas, votes and "you said, we did"

    • A Panel member finds Advisory Panel in their menu (landlord, tenant and Work portals): post an idea, vote for the ones that matter (one vote each), comment, and read You said, we did: every idea posted and every move the team made with its note. Members see each other by first name only; My account shows the badges.
    • Brand admin → Advisory Panel now has Ideas (every idea with its Panel votes and all votes; move one to Considering, Planned, Done or Not now with a note the members read; answer as the team) and Members (everyone with the badge and what each did). A brand admin key reads them.

38. 2 November 2026 · Landlords, Providers and agents

    Ask your AI for a certificate and get the file

    • An AI connection can now hand you any filed document (the gas record, EICR, EPC, a quote, an invoice, a photo) as a download link that opens with no sign-in for fifteen minutes: the tool document_link, or GET /documents/:id/link for your own software. The file itself never passes through the AI.

39. 2 November 2026 · Everyone

    The Advisory Panel: apply on the site, decided by the brand

    • The site page /advisory-panel carries an application form (no account needed): who they are, where, their biggest headache, up to three topics, time, Founding Advisor interest, language, consent. Brand admin → People → Panel applicants accepts (a login is made or found and badged Panel member, Founding Advisor while places last, Founding Member before the cut-off), waitlists or declines. The welcome email is off until the admin turns it on.

40. 2 November 2026 · Providers and agents, Landlords

    A client who is not on the site yet, set up on their own account

    • Add a client on Work → Clients (or by an AI connection: add_client): which business runs them, their details and their first home. With an email the home is made on the client’s own account at once and your business runs it through a managing share, so when the client signs in it is all there and there is never a second list. Nothing is sent until you press Invite (Send in my name for a connection).
    • No email yet: the home is held on your own account; add the email later and it moves onto theirs with its history. A home moves to another of your businesses with its history kept. A statement posted to a client who is not online is recorded as posted.

41. 2 November 2026 · Providers and agents

    The whole home menu for an AI connection on a client’s home

    • A Work connection on a client’s home now does what the website’s home menu does, through the agency’s share: the home in sections, notes, tenancies and tenants, the deposit, inspections, documents, photos on Media (upload, caption, order, cover), key sets, certificates and the history. What reaches the tenant needs Send in my name.
    • A home can be read a section at a time (?part=), so a busy home is never cut off.

42. 2 November 2026 · Landlords, Providers and agents

    Income and spending, in one report

    • Money opens on a Report: money in, money out and the net across every home for the tax year (or any period), by home, by kind and by month, with what is still to pay and a spreadsheet of every line. It is summed from each home’s Money tab, so the figures agree.
    • In the Work portal, Money has the same report across every client home you manage, by client. A cancelled job no longer counts as money out on a home.

43. 2 November 2026 · Landlords, Providers and agents

    Every quote, invoice and bill in one list

    • Money has a new tab, Quotes, invoices and bills: every quote on your jobs, every contractor’s invoice with what was paid, your agent’s invoices and every bill, across every home, with where each stands (waiting, accepted, declined, to pay, part paid, overdue, paid), what is to pay in all and a spreadsheet. Each home’s Money tab has the same list for that home.
    • In the Work portal, Money has the list across every client home you manage.

44. 2 November 2026 · Landlords, Providers and agents

    Quotes and invoices on every kind of task that has a job

    • An inspection, an inventory, a move-in or move-out, the deposit, a licence, the insurance and Something else now have the same Who does it, Quotes and Invoices and money tabs as a repair, and any task shows them once it has a job.
    • A task with more than one job shows the newest; Show this one under Who does it switches to another.

45. 2 November 2026 · Landlords, Providers and agents

    Paid to the contractor, in parts

    • On a job’s Invoices and money, Record a payment to them keeps what you paid the person who did the work: the amount (a part is fine), the day, how and a reference; the job says what is still owed to them, and reads paid once the payments reach the cost.
    • Mark it paid on an invoice and Mark as paid on the job sheet record the payment the same way; an agency’s To pay line and the job stay in step both ways. A record only: nothing moves money.
    • An AI connection records one with POST /jobs/:id/worker-payments.

46. 2 November 2026 · Landlords, Providers and agents

    Bills to pay, with a kind and a Paid button

    • Pay a bill now asks what kind of bill it is (council tax, water, gas or electricity, broadband, a service charge or ground rent demand, insurance, business rates, a licence fee), who sent it and their reference; the kind names the task and says who usually pays it.
    • I paid it records how much (a part is fine), the day, how and from which account; each payment goes in the home’s money record under the bill’s own type, and the task closes once paid in full.
    • A bill you upload becomes a Pay a bill task with the amount and the pay-by date read off it, and counts as spent only when you record the payment (Already paid is one press on the file’s card).
    • An AI connection adds a bill with add_todo (billKind, amountPence, dueDate) and records the payment with update_todo paid.
    • A letter about the home (a bill reminder, a final notice, enforcement, a request for a reply, information) is filed as Letter about the home: a chase joins the open bill it is about (the letter in its files, a final notice makes it high priority and brings the date forward, or the bill is made from it), a request makes a Reply to a letter task due on its reply-by date, and information only is just filed.
    • A bill or a letter task reminds you three days before it is due by itself, and the file’s card offers Ask <name> to follow it up, which hands it to your agent, Property PA or helper on that home.

47. 2 November 2026 · Providers and agents, Landlords

    Reminders at a time, edit a task, offer a job to your own contact

    • A reminder on a task now has a UK time as well as a day, can go to the landlord or to one of your contacts (a contractor not on the job yet), and a task can hold several, each listed and taken off on its own.
    • Edit the wording changes a task’s title and description, kept in its history; if the landlord can see a task whose words name a price, you are warned.
    • Give it to someone directly can now offer the job to one of your own contacts: they accept it or say no in their Work portal, with no platform fee.
    • An AI connection can do all of this too, and make the job on a task (POST /tasks/:id/job).

48. 1 November 2026 · Providers and agents

    Pick a place on your task list

    • On Tasks, pressing a place’s chip now shows only that place, and All shows every place again; each chip counts the tasks the list shows for it.
    • Test accounts are kept out of everyone else’s lists and of the platform’s figures.

49. 1 November 2026 · Providers and agents, Landlords

    Quote and invoice the landlord yourself

    • An agency or Property PA can send the landlord its own quote, line by line, with no contractor picked; the landlord accepts it on the job, and it prints as a PDF.
    • Invoice the landlord makes a numbered invoice from the agency’s own invoice book at the price they pay; sent, it is under the landlord’s Papers from your agent and reads paid once it is paid.

50. 1 November 2026 · Landlords, Providers and agents, Tenants

    A repair task stays open until it is fixed and paid

    • A repair or a hazard no longer reads Done the moment the work is marked done: it waits for the tenant or the landlord to say it is fixed and for the money to be settled, then closes on the day the last of it happened.
    • The task shows what is still owed for your side, and the landlord can say the work is fixed, or not fixed with what is still wrong, on the task or through their AI connection.

51. 1 November 2026 · Providers and agents

    A contractor’s invoice on the job, and history on the day it happened

    • An invoice a contractor sends from their Work portal is now on the job’s list of invoices, with its number, date and VAT, so it can be marked paid.
    • Your margin, shown or not, the landlord’s recorded yes and their payments are on the job’s history for your side only, dated the day they happened, not the day they were recorded.

52. 1 November 2026 · Providers and agents, Landlords

    Your margin on a job: show it or not

    • An agency with full access to a home (the Decisions right) can add its own margin to a job, or record the total the landlord agreed; without “Works supplied by us” in the terms it ticks that it is responsible for what it tells the landlord.
    • Show the cost and my margin to the landlord is the agency’s choice on each job. Not shown, the landlord sees one price everywhere: the task, the job, the quotes and their money.

53. 1 November 2026 · Providers and agents

    Your own costs on a job, kept private

    • On a job given to you, Record my own cost keeps who did it and what it cost you, even after the work is done. Nothing is sent to anyone, and the landlord and the agency never see it.
    • Your margin shows when and how you paid them and when and how you were paid; They paid me now takes the day and how.
    • An agency’s What you earned lists the works on its clients’ homes: the price, the cost, its fee and margin, and when each side was paid.

54. 1 November 2026 · Providers and agents

    An invitation shows its homes

    • An invitation to look after a landlord’s homes now lists the homes in it (all of them, when it covers every home) before you accept, and shows once.

55. 1 November 2026 · Landlords, Providers and agents

    A quote’s price put right, and the agency’s margin

    • A quote someone recorded has Change the price: the total with VAT and the VAT in it. Accepted, the job’s price follows; the landlord is told and the history keeps the old and new price.
    • An agency proposes “Works supplied by us” from the home’s Rent and fees; once the landlord agrees, its own margin on a job can be set. The job says why when it cannot.
    • A job put on the home’s money carries the day and how the landlord paid, and from an agency waits for the landlord’s OK.

56. 1 November 2026 · Landlords, Providers and agents

    A Done list on each home’s tasks

    • A home’s Tasks tab has Open and Done at the top: Done lists every task done or closed in the last year, newest first, with Open again.

57. 1 November 2026 · Landlords

    Your AI can share your homes, with your yes

    • Your AI connection now finds how to share homes with an agency or a Property PA: one invitation can cover many homes, it waits as a card for your yes, and the agency accepts it as on the website.
    • It can also send a waiting invitation again, or cancel it.

58. 1 November 2026 · Landlords, Providers and agents

    Managers act for the agency on shared homes

    • On a home a landlord shared with an agency, a Manager on the agency’s team now has what the share gives the agency, and accepts quotes up to the landlord’s spend limit there (any quote when there is none).
    • A share with no spend limit now reads the same on both sides, and a price on it no longer asks the landlord again.
    • An AI key with Look, change and send can answer a card another of your keys left waiting.

59. 1 November 2026 · Landlords, Providers and agents

    Your agent’s spend limit, shown and set

    • The Sharing tab says what your managing agent or Property PA may accept by themselves: up to a limit, any quote (no limit), or nothing without your yes.
    • Change it on their line (empty for no limit, 0 to be asked every time), or from your AI connection with your yes.

60. 1 November 2026 · Providers and agents

    Adverts go to Rightmove and Zoopla only with a yes

    • A published advert stays on this site until someone says yes to it going to the portals: the brand on Brand admin, Adverts (Send to portals), or an agency for its own advert on its own feed.

61. 1 November 2026 · Everyone

    Test accounts stay quiet

    • A brand’s owner can mark a login as a test account on its People page: it works as before, but no alert reaches it by email or WhatsApp.

62. 1 November 2026 · Providers and agents

    Portal feed emails: once a day, with the reasons

    • When adverts keep failing to send to Rightmove or Zoopla, the email names each advert and what the portal said, comes at most once a day and only when the list changes.
    • Nothing is emailed while a feed is off or before its certificate is in, and Email me about this feed’s problems on the feed’s details turns them off.

63. 1 November 2026 · Everyone

    Every alert can be switched, as the site allows

    • Questions that need your yes, repairs your tenants report, documents served to you and money alerts can now be switched off in My account when the site lets members choose them; anything switched off still shows in your portal.
    • Sign-in codes and security messages always go. The site decides each alert’s start and whether members may change it (Brand admin, People, Alerts).

64. 1 November 2026 · Landlords, Providers and agents

    Part payments and reminders on a job

    • A job’s Invoices and money: Part of it paid (the amount, the day and how) brings down what the landlord still owes, and Log a reminder keeps when they were chased.
    • The day the work started is kept with the job, and an agency’s AI connection can record the work’s progress, the invoices, the payments and the home’s money lines on a client’s home.

65. 31 October 2026 · Landlords, Providers and agents

    A landlord’s yes given by phone or email, recorded

    • An agency with the Decisions tick can record a landlord’s yes given outside the platform, in the landlord’s words with the day and how, and the quote is accepted at once.
    • The landlord is told what was recorded and can press This is wrong on the job.

66. 31 October 2026 · Landlords, Providers and agents

    Work agreed outside the platform, recorded on the job

    • On a task, Give it to someone directly: give it to a vetted provider nearby now, at the price agreed with them outside the platform, with the day and how it was agreed. Their quote is recorded and accepted as any quote.
    • A quote can be recorded with its PDF in one go, and a photo added straight to a task, also by an agency’s AI connection on a client’s home.

67. 31 October 2026 · Everyone

    Change my email, and alerts by your own AI

    • My account, Your details: Change my email. Type the new address twice and the code we send to it; then you sign in with it, and your old address is told.
    • Your own AI, connected with a key, can read and change your email and WhatsApp alerts, your time zone and quiet hours. The messages that always come stay on, and only you change your email.

68. 31 October 2026 · Providers and agents

    Find a provider by distance, on a map, by asking

    • The brand’s team finds providers for a job by its postcode and how far: nearest first, each with the distance and the reasons it fits (their area for that work, approved and shown, online, open now, rating, jobs done), and only those who can take it with one tap.
    • An Ask box reads a question such as “cleaner near M1 1AE within 5 miles, open now” into the filters, and a Map view shows the same list as pins.
    • Where the job is can be a postcode, a street address or a town (“12 High St, Stockport”, “Salford”); a name that fits places far apart asks which one.
    • A brand admin can mark a person’s sign-in email confirmed without changing it, when they know it is theirs.
    • Approve now (admin override) lasts as long as the brand chooses for each provider: 90 days, 6 months, a year, a number of days or no end date, with End it now to stop it early.
    • Job managers: a provider the brand allows can arrange gas and electrical repairs through a registered contractor, naming who does the work (and their registration) before the visit; the landlord sees who it is.
    • Agencies and Property PAs (and their AI connection) can look for live providers near a job too, nearest first, without anyone’s contact details.
    • A job can be offered straight to a vetted provider nearby, without quotes: at your price their yes makes it theirs (within your spend limit), or they send their price for your yes. Providers see “offered to you” under Requests.
    • An agency’s AI connection can find and hire the worker for a job on a client’s home, as Who does it and Quotes do on the website: ask for quotes, post it open, accept a quote, or give it to a contact, within what the landlord allows.
    • Removing a provider who has jobs on record now archives them: hidden from Providers and offered to nobody, the history kept, with Bring back. An owner’s AI connection can switch a login off, block it or delete the account, as Remove does on the website.

69. 31 October 2026 · Everyone

    Automatic WhatsApps go to the preferred number

    • Someone with a work and a personal WhatsApp gets automatic messages only on the number marked preferred, unless they choose every number or the ones they tick (My account, alerts).
    • A brand admin who can change people can change someone’s sign-in email; both addresses are told and the new one is proved at the next sign-in, or marked confirmed when the admin knows it is theirs.

70. 31 October 2026 · Landlords, Providers and agents

    The quick page for contractors and workers

    • A contractor’s link now does the whole job: Take it on a Book now offer, the price with its breakdown, visit times, book the visit, on my way, on site, on hold, need help, done, photos, how to get in once agreed, and their invoice; a list or a map of where the jobs are.
    • A PIN on the link, set on the contact, with a lock after wrong tries; New link and End the link; a QR to keep on the phone; how often it was opened. The brand chooses when a PIN is asked (Providers, Quick links).
    • Your own providers and workers get the same page as Quick page in the Work portal, with their own link and QR.
    • A contact can have a base (postcode), how far they go and a rate on file: Ask for quotes then says how far the home is from each worker and whether it is inside their area, and "Post it open" asks every fitting worker nearby at once. The request tells the worker the distance from their base.
    • Real road times when the platform has a Google Maps server key (Platform → Integrations → Maps); an estimate otherwise. The AI connection has it too: the office asks who could do a job and how far each is, or posts it open; a worker’s AI sees how far each request is before it bids.

71. 31 October 2026 · Landlords, Providers and agents

    A contractor’s own link, and the task page in tabs

    • A quote request now gives each contractor their own link, no login: the area and the job, send a price or say you cannot do it, a line to the office; once the job is theirs, the address, directions, on my way, on site, done and photos.
    • Ask for quotes: search your contacts by name or trade, tick vetted providers nearby by name, add a contractor on the spot, then a WhatsApp button and a copy of each contractor’s link to send yourself.
    • A repair task is tabs: Problems, Who does it, Quotes, Invoices and money, then the steps, checklist and notes; "Still needed" is six lines with "and n more".
    • An agency on a client’s home sees its own contacts beside the landlord’s, and can add its margin on the works where the agreed terms say it supplies works itself; the landlord sees the price they pay only.
    • The task report link opens again and its PDF reads right; every task tool of the AI connection answers with the task’s own page.

72. 30 October 2026 · Providers and agents

    A buyer book for agencies that sell

    • Work, Buyers: each buyer with how they would pay, their budget, areas, types of home and conditions (such as wanting it empty), when they can view and how they like to be contacted, linked to the homes they are interested in.
    • Book a viewing from a buyer, see which of your homes for sale fit each buyer and which buyers fit each home, with the reasons in words; filter the list and download it as a CSV.
    • Marketing consent is recorded with its words, the time and how the buyer agreed; a buyer is forgotten 24 months after the last contact, or at once when asked. A paid extra in the agency plans, free during our launch.
    • For each home, a report of its buyers (PDF) and a link for your team; send a live home to the buyers who agreed, by email with a way to stop, or with the words ready for texts and WhatsApp.
    • The brand’s own team sees every agency’s buyers in one list with filters, CSV and PDF, and may send homes only to buyers who ticked that the site may.

73. 30 October 2026 · Landlords, Tenants

    The register check and the tenant check in Chinese

    • The landlord register check, its nine regional pages and the tenant check now exist in Traditional Chinese and Simplified Chinese (under /zh-hant and /zh-hans), every question, answer and result in the page’s language, with region names and dates to match.
    • The overseas agent checklist PDF comes in Chinese from the Chinese pages.
    • A new account can say how it found us (search, an AI answer, social media, a friend, an agent, an event…); it is optional and only the brand’s own people see it.

74. 30 October 2026 · Landlords

    Is your rental ready for the landlord register?

    • A free 2-minute check at /register-ready: 10 questions, your region’s window and D-day, what is missing and what each miss can cost, no account needed.
    • Nine regional pages, one per English region, with a live countdown; share your result with your agent by link, or save it to a free account where it becomes the home’s checklist.
    • The old landlord check address forwards to the new page.
    • For owners who live abroad, /overseas-landlords in English, Traditional Chinese and Simplified Chinese: the agent checklist (ten things to hold the proof of yourself), a PDF, a share sheet, and the free account to keep it in.
    • For gas, electrical and EPC trades, /trades/register-work: the certificate work the register creates, how it works, why trades join, with no lead fees and no amounts; it feeds the provider join.
    • For renters, /tenants/check: 10 questions on your deposit, safety, fees and rent rises, what each rule is and what you can do, a polite message to copy, and a link to share. The old tenant check address forwards.

75. 30 October 2026 · Everyone

    Launch promotion, landlord questions, contact details for AI answers

    • A brand can run a launch promotion: the pricing, provider and contractor pages show every plan and extra as free for now, with no card and no end date.
    • The landlords page answers the six questions people ask most, in a form search engines and AI answers can read.
    • The site’s email, phone (in both forms), WhatsApp and social accounts are in the brief for AI answer engines; the brand’s other names are in the footer and the page data.
    • Comparison pages all say when competitor prices were last checked; the glossary names the reviewer.
    • Three new guides: Awaab’s Law for private lets (damp, mould and the proposed deadlines), what landlords can be fined for in England with every official maximum, and a renter’s check of their landlord or agent.

76. 30 October 2026 · Everyone

    Sign-up protection and blocking a person

    • Throwaway email addresses are refused at sign-up; the site can ask "I am human" before a sign-in code is sent.
    • An owner of the brand can block a person from People: their login is switched off and signed out everywhere, and their address (or their whole email domain) cannot sign up again.
    • A person’s page in Brand admin lists every home they reach beyond their own account, with open tasks, files, decisions waiting and the last change.

77. 30 October 2026 · Landlords, Providers and agents

    Unlock credits for off-market adverts

    • Brands can switch on unlock credits: a plan includes a number of off-market unlocks a month.
    • A lister can ask room readers to use a credit to open an off-market advert; investor rooms and private links never need one.
    • The room’s page shows how many credits are left this month; the lister sees who opened an advert with a credit.

78. 29 October 2026 · Landlords, Providers and agents

    Off-market: who opened it, the fee agreed first, documents

    • Each off-market advert shows who opened it, how they got in, who agreed to the buyer’s fee, who tried without access and who asked for access.
    • Where an advert has a buyer’s fee, a reader agrees to it once before the full advert opens; the teaser and the access form show the amount.
    • Choose documents of the home for readers who agreed to the fee: a survey, the lease, the legal pack.
    • Teasers can show the gross yield and how far below our estimate the price is, when you tick those lines. Teaser pages are now found by search engines.
    • Only members you make introducers see your introducer terms and get their own link.

79. 29 October 2026 · Landlords, Providers and agents

    Off-market adverts in one layout

    • Signed in with the off-market room open to you, an off-market advert opens in full on its public page, not only as a teaser.
    • The off-market room’s list opens that same page, so an advert reads the same everywhere: the room, an investor room, a private link.
    • In the search, signed-in members see the full card (the price, the words) of an off-market advert they may read; everyone else sees its teaser.

80. 29 October 2026 · Landlords, Providers and agents

    Task reports for the landlord, and tasks that say what they still need

    • Report for the landlord: choose the tasks and the details, get a read-only link and a PDF, send it or file it on the home. Private notes, money and tenants’ details stay out.
    • Every task says what it still needs and who acts next; a step ticks the checklist lines under it, a full checklist completes its step, and one photo can tick every open line.
    • A repair job left at Reported with no quotes asked gets a nudge; the landlord hears what moved on each home’s tasks once a day instead of overdue alerts only.
    • On a home an agency runs, a task can be kept off the landlord’s list (an agency-only kind, or unticked on the task).
    • An agency chooses which kinds of task the landlord sees on the homes it runs, under Work, Tasks.
    • Your AI in the Work part now has the task report, ticks several lines or every open line with one photo, changes who sees a task, reads what a kind needs and the landlord’s progress note setting.
    • Your AI: task_report makes and sends the report; task_step ticks several steps or lines at once, with a photo as proof.

81. 29 October 2026 · Landlords, Providers and agents

    Off-market homes on the public site, by teaser

    • An off-market sale advert can show a public teaser: the area, the type, the bedrooms, a price band and a blurred photo. Never the price, the address or a sharp photo. It is on unless you switch it off.
    • A buyer asks for access from the teaser; you answer from Enquiries with one press: a private link that opens the full advert, no sign-in.
    • A private link now opens the full advert page, with its photos, map and enquiry form.
    • The off-market room has a map, its cards show the buyer’s fee, and a member of an agency’s investor room sees that room’s adverts there without a pass of their own.
    • Your AI (an AI connection with a key that may write) can put an off-market advert live, make private links to any of your adverts, and read the off-market room and your investor rooms as you.

82. 29 October 2026 · Landlords, Providers and agents

    Off-market adverts next to the public one, and your own investor rooms

    • A home for sale can have other adverts next to its public one: off-market, with their own words, price, buyer’s fee and photos, for the off-market room, your investor rooms or a private link.
    • A sale advert can show a buyer’s fee beside the price.
    • A plan can include the off-market room.
    • Agencies can make private investor rooms, invite people or share a join link, and send an off-market advert to the room.
    • A room member can share an advert with a buyer through their own link; the agency keeps a record of the introduction and pays its introducer itself.

83. 29 October 2026 · Landlords, Providers and agents

    Your letterhead on documents, and who works on each home

    • Documents you make and send carry your letterhead: your logo, business name, address and contacts at the top, and your company number, registered office and redress scheme along the foot.
    • Each home’s Sharing tab has Who works on it: switch the people on your team on or off for that home.
    • Your details now keep your address, and your own AI can change your name, phone and address after your yes (never your email or sign-in).

84. 28 October 2026 · Landlords, Providers and agents

    Make and sign documents on each home

    • Each home has a Make and sign part: answer a few questions, read the document, send it, and each person signs their own link in turn. The signed copy is filed on the home.
    • The first document is an engagement letter and terms of business with any client: an owner, a company, a receiver appointed by a lender, an executor or an attorney, with the section 18 fee information.
    • Also an instruction to sell, an instruction to let and manage, a change to the fees or terms, and a notice to end and hand over.
    • For sales: the memorandum of sale and the offer accepted letter (copies to the seller, the buyer and both solicitors), the customer due diligence record, and the seller’s sign-off of the material information.
    • For tenancies: the tenancy agreement with the full written statement of terms, the holding deposit receipt, the guarantor agreement, the deposit’s prescribed information, a change to the terms, and the deed of surrender to print.
    • Notices on the official forms: Form 4A (Section 13 rent increase) and Form 3A (Section 8 possession), filled in, signed by the landlord, then given to the tenants and recorded.
    • Each home can keep its title number, the mortgages and charges on the title, and who acts for the owner (a receiver and the lender who appointed them). Your AI can set them, with the tenure and lease.

85. 28 October 2026 · Everyone

    A set-up guide to send BotInbox, and help the AI can ask

    • Brand admin → Phone and messages has a link to send BotInbox: a page with the call flow, every tool with an example and the rules. The same guide is there as text and as a file to import.
    • On the phone line’s MCP the AI can ask phone_help anything about the set-up. Your own AI can ask where_is for a help article’s words, not just its link.

86. 28 October 2026 · Everyone

    Call backs, repairs and a call log from the phone assistant

    • BotInbox’s phone assistant can take a call back (it waits on the enquiry of whoever answers the advert, or goes to your team) and a repair (a repair task on the home, for whoever manages it).
    • Every call it takes is on Phone line → Calls: the option, the reference, how it ended and a short summary.
    • Two switches, off until your privacy notice covers them: putting callers through to the person who answers an advert, and looking up who is calling.

87. 28 October 2026 · Everyone

    Your call plan decides where each phone call goes

    • Brand admin → Phone line: a general number (any number, a Zoom number too) and a last-resort number, and a handler number on each option. Nobody answering goes to the general number, then the last-resort number, then a message.
    • The shipped options are lettings, sales, maintenance, customer service, and your website and accounts. A property reference that is not found goes to customer service.
    • BotInbox's AI now follows the same plan: route_call gives it the options and where the chosen one goes, a viewing booked by phone is confirmed to the caller by WhatsApp, and a key can be made read-only.

88. 27 October 2026 · Landlords, Providers and agents

    Keep track of your advert on other sites

    • Each advert has Posted elsewhere: the other sites it is on (Gumtree, SpareRoom, Facebook, an agency’s own Rightmove or Zoopla and more), with the real link to each copy. Copy for this site gives the words within that site’s limits.
    • When the price or the words change you are told which copies to update; when the home is let, sold or the advert comes down, which to take down. Where your adverts are lists them all, the ones that need something first.
    • Your own AI can post the advert on another site with your own account, record the link, and later update or take down every copy for you.

89. 27 October 2026 · Everyone

    Search for homes from the home page, and photos on the map

    • The home page now starts with the homes search: choose For sale, To rent or Auctions, type a town, a postcode or what you want, and go straight to the results.
    • On the search map, tapping a price shows the home’s photo with its price and headline, and the map opens on the homes found.
    • An advert names its agency in one box instead of two. Internal notes about an agency’s papers stay in the portals.

90. 27 October 2026 · Landlords, Providers and agents

    Accept the listing terms once

    • You accept the listing terms once for your account, and they then cover every advert you publish, including the ones your connected AI publishes. An AI key with Look, change and send may accept them for you when you ask it to.

91. 27 October 2026 · Landlords, Providers and agents

    Publish first, get checked after

    • Your advert can go live before the site has checked who you are. The site checks you afterwards and may take an advert down if something is wrong. Asking to be checked with your legal name still makes it quicker.

92. 27 October 2026 · Providers and agents

    Your agency page shows every advert you run, and your AI can fill it in

    • Your agency’s public page now lists the landlords’ homes you advertise for them, not only those on your own account, with the areas they are in, your services, the area you cover and your opening hours.
    • An approved agency publishes the client homes on its own account without a second personal check.
    • Your connected AI can now fill in your business profile, your public page’s words, logo and banner, and your website drafts. Sending for approval and publishing need Look, change and send.

93. 27 October 2026 · Providers and agents

    Papers added by your AI, or by the brand for you

    • Your connected AI can now add a certificate or registration for your business, such as client money protection or HMRC supervision. The brand can also add one you sent them. Either way it waits for the brand’s check before it counts.

94. 27 October 2026 · Landlords

    Your connected AI does what its key allows

    • A key or connection that may make changes now adds a home, its details, photos, the advert draft and your other records at once, with no card in your Inbox. Each change is listed under What it did.
    • New on a landlord’s key: Look, change and send. With it, your AI also sends messages, asks for quotes, gives documents to tenants and shares homes without asking you each time. Choosing a tenant, setting the rent, signing, paying and accepting a quote still wait for you. Switch it on or off in AI tools, Change access.

95. 27 October 2026 · Everyone

    Google maps on adverts, and easier reading in dark mode

    • The map on adverts and the search map now use Google Maps, with Amap where Google cannot load (such as mainland China) and OpenStreetMap after that, as Platform → Integrations → Maps sets.
    • An agency approved before all its papers were checked now says which are still to check, instead of always the redress scheme. Warning boxes are easier to read in dark mode.

96. 27 October 2026 · Everyone

    Advert photos load much faster

    • Adverts and search now load each photo at the size it is shown, so pages open far quicker, most of all on a phone. Nothing changes in how you add photos.

97. 27 October 2026 · Providers and agents

    Featured adverts and your banner, in agency plans

    • Plans can now include featured adverts (first in matching search for 14 days, marked Featured property) and your banner above the photos on your own adverts. Feature an advert from Work, Adverts; add the banner under Your business, Public page.

98. 27 October 2026 · Everyone

    Summarise this home, and similar homes

    • An advert has Summarise this home: a few points made by AI from the advert’s own words, and at the foot, similar homes in the same area at a similar size and price.

99. 27 October 2026 · Everyone

    Search laid out like the big portals

    • Search results are rows with the photo, its count and the price, the street and town, the first lines of the advert and when it was added or reduced. Switch to a grid or a map with price tags.
    • New: filter by when it was added, include homes let agreed or under offer, put homes with what you want first without hiding the rest, and Classic or AI search to describe the home you want.

100. 27 October 2026 · Everyone

     Adverts laid out like the big portals

     • An advert now opens with one large photo and two beside it, then the street and price, the key facts with icons, the floor plan and photos, and the description with Read full description.
     • The EPC, the material information, broadband, flood risk and the home’s sale history open in rows, and a map shows the approximate location with stations and schools.
     • The advert shows the street name, never the house number.

101. 27 October 2026 · Everyone

     Your AI shows an advert change before saving it

     • When your AI changes an advert, it now shows you each change first and saves it only after your yes, in your exact words.
     • Asking it to write the advert gives you a draft to read; nothing is saved until you say yes.

102. 27 October 2026 · Providers and agents

     Sales staff record the seller's answer

     • On your agency's own homes, someone with Sales on your team can now record the seller's answer to an offer, in the seller's own words. On a client's home, the landlord still answers it.

103. 27 October 2026 · Providers and agents

     Your AI reaches an agency's tasks

     • If you work for an agency, your AI can now open, tick and comment on the tasks on its homes, its clients' too, without switching first, with what the landlord let the agency do.

104. 27 October 2026 · Everyone

     Your AI does the rest of the advert page

     • Your AI can now suggest a price from the market research, keep the home's questions and answers, add or remove open viewing times, mark a live advert let agreed, under offer or sold STC, and correct a live advert's translations.
     • It asks before each change, and on a home someone shared with you it does only what the landlord gave you, as the website does.

105. 26 October 2026 · Everyone

     Your AI edits adverts like the advert page

     • Ask your AI to change an advert and it can do what the advert page does: the words, the price and price qualifier, the terms, the photos, their order and captions, floor plans and links. It says what it will change and waits for your yes.
     • A draft advert now has a preview link, so you and your AI can see it as the public will before it goes live.
     • On a home someone shared with you, it changes only what the landlord gave you, exactly as the website would.

106. 26 October 2026 · Everyone

     One AI for everything you have

     • Ask your AI "what do I have?" and it lists everything in one answer: your homes, each business and agency you work for with its homes and jobs, the home you rent, and what is waiting.
     • Name any home you work on (your own, one shared with you, an agency's client home) and your AI finds it and says the place it acted in. No switching first. It can publish an advert when you ask, with the website's own checks.
     • A home that is for sale with a draft advert now says so, and the website's assistant finds the homes you work on elsewhere too.

107. 26 October 2026 · Everyone

     One AI connection for all your parts

     • If you are a landlord, do work for landlords or rent a home, one AI connection now works in all of those parts. You no longer need a bot for each.
     • Your AI works out which part you mean from what you ask. When it is not clear, it asks you first: as landlord, as worker or as tenant? Every answer, every card in your Inbox and every line under What AI did for you says which part it acted in.

108. 26 October 2026 · Everyone

     Your AI can share a home, with your yes

     • Your connected AI can now share a home, change what someone may do, or end a share. Each one waits as a card in your Inbox that says who, which home and what changes, and happens only when you say yes.
     • A co-owner who is joint lead can do the same on the homes they share, as on the website.

109. 26 October 2026 · Everyone

     Reports from your AI go straight in

     • When your connected AI reports a problem or asks for something new, it now reaches the problem reports at once. It no longer waits as a card in your Inbox.

110. 26 October 2026 · Everyone

     AI tools: one address for members, set-up in a tab

     • The address for landlords, Work and tenants now ends in /members: one address for everything you do as a member. You choose the part when you sign in. Addresses added before keep working.
     • Set up in three steps is now its own tab, so the page is shorter. It opens first until you have a connection.

111. 26 October 2026 · Providers and agents

     Your own address for AI apps

     • Brand admins can give their members an AI address on their own domain, such as ai.yourbrand.co.uk: AI connections and API, Your AI address. It is tested before it is saved.
     • Every AI address now carries the brand's own name, and follows it if the brand is renamed. Earlier addresses keep working.

112. 26 October 2026 · Everyone

     AI tools, tidier

     • AI tools starts with Set up in three steps, and the rest is in tabs: your connections, Claude or ChatGPT, a Grok bot or your own agent, the instructions for your AI, and what it can reach.
     • The picture taken with a problem report now shows the assistant too, when it is open. What you were typing stays hidden.

113. 25 October 2026 · Landlords, Providers and agents, Tenants

     Your own AI, in every part

     • Claude, a Grok bot or your own software can now do what your portal does, ask its assistant the same questions and search the same way, each answer with a link to the page.
     • For landlords, anything that would reach someone else waits as a card in your Inbox for your yes. In Work, a connection can choose which business or agency it works for.
     • AI tools in each portal has its own address, the instructions to paste into your AI, and things to ask it.

114. 25 October 2026 · Providers and agents

     Run Brand admin from your own AI

     • Brand admins: AI connections and API is in the menu. Claude, a Grok bot or your own software can search, upload photos and videos and change what Brand admin does, as you, and each answer links to the page it changed.
     • Publishing and sending in the brand’s name need a key you allow to do that. Try it on the page shows what the AI would get back.

115. 25 October 2026 · Landlords, Providers and agents

     A repair task holds the whole job

     • On a repair task: who does it, asking several people to quote, giving it to someone you use, the invoices and who still owes what, all on the task itself.
     • The task’s photos, quotes, invoices and proof show as pictures you can open.

116. 25 October 2026 · Everyone

     The property reference, easy to find

     • Each advert shows its property reference large beside the photos, with Copy, Call, a WhatsApp that opens with the reference written, and Ask a question.

117. 25 October 2026 · Landlords, Providers and agents, Tenants

     Connect your own AI tools from the menu

     • AI tools and API is in the Work portal’s menu and in My account, saying what a connection reaches in the portal you are in.

118. 25 October 2026 · Landlords, Providers and agents

     The landlord’s own decisions stay the landlord’s

     • Choosing a tenant, setting the rent, signing, a deposit deduction and possession can now be answered only by the landlord or a co-owner, never by an agent or Property PA, whatever their share allows.
     • The rent can go up only once a year: an increase that would start too soon is refused with the earliest day it can start.

119. 25 October 2026 · Everyone

     Charts and calculators on adverts

     • An advert can show the area’s prices over ten years, the home against sales nearby and the rent against similar adverts.
     • A sale shows what the rent supports as a buy-to-let mortgage, and a guide to what some works might cost.

120. 25 October 2026 · Landlords, Providers and agents

     A brochure and window card, and every advert in one list

     • Brochure on an advert: a brochure to print or save as PDF, and a window card, each with a QR code to the live advert.
     • Agencies: Work, Adverts lists every advert across your clients with what needs looking at.

121. 25 October 2026 · Landlords, Providers and agents

     Photo captions by the AI, and nudges on a live advert

     • Describe the photos: the AI names the room in each advert photo and suggests a caption you can use; Order for me sorts them by room.
     • After 30 days live an advert asks whether the home is still available, with one tap from the email.
     • An advert many people view but few ask about gets a task suggesting a look at the price and the photos.

122. 25 October 2026 · Landlords, Providers and agents

     Two people on one advert, and earlier words

     • When someone you share a home with changed the same box on an advert after you opened it, your save stops and says who changed what: keep yours or use theirs.
     • An advert keeps its last ten versions of the words, with who saved each, what changed, and Put back.
     • An agent or helper can send an advert’s words to the landlord to check: That’s right or Ask for changes, from the Inbox, the email or the advert.

123. 25 October 2026 · Everyone

     More for buyers and tenants on an advert

     • Adverts say when they were added and when the price was reduced, with the price history.
     • A sale advert shows the stamp duty for the kind of buyer you are, beside the mortgage figure, and homes sold nearby from HM Land Registry.
     • A home sold with its tenant can show the tenancy a buyer would take over: when it began, the rent, rent paid on time and the deposit, never a name.
     • A free stamp duty calculator for England joins the tools.

124. 25 October 2026 · Landlords, Providers and agents

     See and test what happens to an enquiry

     • Each advert shows what happens to a phone call, a message and a portal lead, step by step, with anything not set up in red.
     • Send a test enquiry runs the real reply and says who would be told, sending it only to you.

125. 25 October 2026 · Landlords, Providers and agents

     Questions and answers for each home

     • One list of questions and answers for a home, shared by its adverts, each shown on the advert or kept to yourself.
     • Suggested questions people ask, and answers filled from the home’s records for you to check.
     • Public answers show on the advert, answer its Ask box, and help the assistant and the phone line reply.

126. 25 October 2026 · Landlords, Providers and agents

     A search check under the words of an advert

     • As you type, the advert says what search engines and AI answers look for: the bedrooms, the kind of home and the area in the headline, an answer in the first sentence, the right length and key features.
     • Rewrite it for me takes a focus (better for search and AI, shorter, warmer) and fixes what the check found.
     • The words may mention the stations and schools nearby, from public data, with straight-line distances.

127. 25 October 2026 · Landlords, Providers and agents

     Running costs line by line on a sale advert

     • Management, letting fees, insurance, repairs, the safety checks, ground rent, service charge and the rest each have their own line, saying where the figure comes from.
     • The fee agreed with a managing agent counts on its own; a line with nothing on record offers a typical cost to use.
     • The net yield on the advert names what it is after.

128. 25 October 2026 · Landlords, Providers and agents, Tenants

     A better photo gallery on every advert

     • One photo large with arrows and a counter, a strip of small photos under it, and tabs for the floor plans and the video.
     • Full screen is a dark viewer with the same strip; double tap or pinch to zoom.
     • On a phone a bar at the foot of an advert keeps the price, Ask a question and Call in reach.

129. 25 October 2026 · Landlords, Providers and agents, Tenants

     Adverts read better, and say when their words are out of date

     • The council tax band and tenure read as words on every advert (Exempt, Not yet known, Freehold), never as a code.
     • The headings in an advert’s description (The home, Outside, Good to know) show as headings.
     • When the price, bedrooms, tenure or council tax band change after the words were written, the advert page says so and points to the words.
     • An advert for a home an agency runs names the agency, in the preview too, and keeps it named when the landlord publishes.
     • A picture taken for Report a problem keeps the menus and the top bar in it.

130. 24 October 2026 · Landlords, Providers and agents, Tenants

     See how AI tools and search engines read each advert

     • Each advert shows a score for how search engines and AI tools read it, what would help and where to fix it, and searches people would type tried on it, a draft too.
     • Ask the AI to review an advert: it looks at the words and photos and suggests; nothing is changed.
     • From Claude, ChatGPT or another AI app you can review an advert, write social posts from it or get it ready for another portal, with ready-made asks.
     • AI assistants can ask what homes match in plain words: live public adverts, the area only, never an address.

131. 24 October 2026 · Landlords, Providers and agents

     Choose who answers each advert, and try it as a caller

     • Each advert says who answers its calls and messages: the owner, the managing agency, the Property PA or one person you choose, with a second number when nobody picks up.
     • Callers without the property reference can say the street and postcode instead.
     • Try it as a caller shows what someone ringing would hear and who it would ring, without ringing anyone; the enquiries list shows who answered each one.

132. 24 October 2026 · Landlords, Providers and agents

     Rent and yield on a sale advert, and auctions with a countdown

     • A sale advert can show the current rent, the gross and net yield and how the price compares with our estimate, worked out from the home’s records; only the lines you tick show.
     • An auction shows a live countdown to its end and, when the auctioneer offers one, a buy-it-now price that links to them.

133. 24 October 2026 · Landlords, Providers and agents

     Preview an advert before it goes live, and words written like an agent’s

     • The top of each advert says whether it is a draft or live, whether it is saved and what it still needs, with Preview to see the public page before anyone else does.
     • Write it for me works again for longer adverts, writes like an estate agent’s listing, and never names the owner or a company.
     • Extras are one short list with a picture for each, and a single button to skip them.

134. 24 October 2026 · Landlords, Providers and agents

     Adverts save themselves, and every photo can be picked

     • A draft advert saves itself as you go and when you leave the page. A live one still waits for Save, and offers back changes you left unsaved.
     • Every photo of the home is listed on the advert to tick on or off, up to 30 on one advert. Videos and floor plans are picked or uploaded on the advert too.
     • On a phone the advert’s list of parts stays at the top, and no page is wider than the screen.

135. 24 October 2026 · Landlords, Providers and agents

     Each advert on one page, with a suggested price

     • An advert is one page: the home’s facts, photos, words, price, who sees it and Publish, with one Save. The list beside it says what is left in each part as you type.
     • Ready to publish works out what is missing from what is on the page, and Go takes you to the box.
     • The assistant writes from the home’s report and the area’s public records, and suggests a rent or price from sales and adverts nearby. The price stays yours.
     • The description can be styled with bold, headings, lists and colour.

136. 24 October 2026 · Landlords, Providers and agents

     Adverts as a list, each one in steps

     • Let it and Sell it are one Adverts part: a row for each advert with where it stands, who sees it, its property reference and the phone line.
     • A new advert asks only for the price and the day it is free; the assistant writes the words and takes the home’s photos. Then it goes step by step, and extras are optional.

137. 24 October 2026 · Landlords, Providers and agents

     Rent and fees out of the way

     • Once the agent’s terms are agreed and nothing waits, Rent and fees is one line on the Money tab; it opens by itself when something needs you.

138. 24 October 2026 · Everyone

     iPhone photos can be added everywhere

     • iPhone photos (HEIC) can be added on a home’s Media tab, on adverts, tasks, repairs, inspections and messages. They are turned into JPEG on the way up.

139. 24 October 2026 · Everyone

     Ask the assistant where something is

     • Ask “where do I switch on…” or “where is…”: the assistant names the page, tab, switch or setting and opens it.

140. 24 October 2026 · Landlords, Providers and agents

     Choose which photos to improve

     • Uploading a photo never changes it. On a home's Media tab you choose photos, check them against the photo standard and tick what to improve.
     • The Media tab has two lists: the photos uploaded, with who added each, and the improved copies, with where each stands.

141. 24 October 2026 · Landlords, Providers and agents

     Photos that improve themselves

     • Where a brand switches it on, each advert photo gets a copy with the light, colour and verticals seen to. The original is always kept.
     • A small change is used on the adverts at once; anything more, and furniture taken out or virtual staging, waits for a yes. Staged photos are labelled.
     • Nothing that hides damp, cracks, damage or a fixture is ever done, and the advert says when a photo was adjusted.

142. 24 October 2026 · Landlords, Providers and agents

     Fees that work themselves out, and quotes on a task

     • Adding money on a home now fills the amount where it can: the rent due, or a fee worked out from the agreement with the agent. The VAT part of any line can be kept with it.
     • A quote you got by email or by hand can be recorded on the task it is for, with the contractor and the quote itself, and then picked like any other quote.
     • An agent who runs a home for a landlord sees who sells it, can start selling, and has the asking price filled from the home report's estimate.

143. 24 October 2026 · Landlords, Providers and agents, Everyone

     One property reference for every advert

     • Every let, sale and room advert now has its own six-digit property reference from the moment it is started. It never changes and is never given to another home.
     • It shows under the price on the advert, on Let it, Sell it and each room, and in the portals' descriptions. People can quote it when they get in touch.

144. 24 October 2026 · Landlords, Providers and agents

     A home's money reads like a bank statement

     • Each home's Money tab shows Date, Type, Comment, In, Out and the balance after each line, with a Flagged filter and Print a statement for any period.
     • Find the type by typing; any type can be money in or out. Each line says which statements it shows on (the landlord's, the tenant's as a record only, an agency's own books), and can belong to a tenancy and a task.
     • An agency running a home for its landlord now sees Let it and Sell it there.

145. 23 October 2026 · Landlords, Providers and agents

     Change an agreement before and after it is confirmed

     • An agent or Property PA can change or withdraw an agreement they recorded until the landlord confirms it; the landlord is told and confirms exactly what they see.
     • While a change waits, the agreement in force keeps counting for fees, payments and statements. A confirmed change counts from its own day; months already worked out stay as they were.

146. 23 October 2026 · Landlords, Providers and agents

     Agreed fees that charge themselves

     • In an agreement, each priced job can say when it is charged (a repair arranged, a safety check, an inspection, a check-in or check-out, a renewal), and an arrangement fee can be a share of the contractor’s bill.
     • The agency’s books post these by themselves once the work is done, for work the agency arranged after the terms were agreed. Nothing to type or claim.
     • Before saving a repair cost or finishing a job, the screen shows the agreed fee. The landlord is told the first time each kind is charged, and an agency that collects the rent takes them from the next payment, once.

147. 23 October 2026 · Landlords, Providers and agents

     See which homes have an agreement and fees in order

     • The Agreements list (Clients’ money for an agency, the Access page for a landlord, Your business for a Property PA) now shows one row per home: where the agreement stands, the fees agreed, what the home’s fees came to this year and payouts to the landlord that are late.
     • A red tile counts homes where fees were charged without a signed agreement in force, so they can be put right first.
     • A member of an agency’s team sees only the homes they look after.

148. 23 October 2026 · Landlords, Providers and agents

     Tell the assistant what was agreed with the landlord

     • On a home’s Agreement part, say what was agreed (for example 10% management and two weeks’ rent to find a tenant): the assistant opens Record an agreement filled in, and you press Save.
     • An agreement can now include a fee for finding a tenant: a fixed amount, weeks of rent or a share of the first year’s rent. It is paid by the landlord, never by the tenant.
     • When the agency collects the rent, that fee comes off the first rent of a new tenancy, once.

149. 23 October 2026 · Everyone

     The assistant and voice notes work again

     • Voice notes in the assistant are written out again.
     • When one AI model is busy, the assistant moves to another that keeps no copy of what you send, instead of stopping.

150. 23 October 2026 · Landlords, Providers and agents

     The agreement for each home, with every version

     • Each home has an Agreement part for the landlord and the agent or Property PA: what is agreed, who proposed it, who said yes, and every version.
     • An agreement made on paper, by email or by phone can be recorded with who signed and when; the signed copy can be attached later. The landlord confirms one the agent recorded.
     • An agency can send its own client the agreement to sign by a link, with a code by email.

151. 23 October 2026 · Landlords, Providers and agents

     Rent an agent collects, and a schedule of arrears

     • A home shows its rent and fee terms; an agency proposes them there and the landlord agrees.
     • Rent logged into an agency's client account is split by itself: the fee, agreed work, and what the landlord is paid by when. Marking it paid writes the landlord's own money record.
     • The rent schedule prints as a schedule of arrears: dated, headed, with who paid, how and to whom, and a statement of truth to sign.

152. 23 October 2026 · Landlords, Providers and agents

     Tenancies: a list first, then one at a time

     • A home with several tenancies opens on the list: tenants, room, rent, dates, what is still owed and the papers still to give, with search and filters by where each stands.
     • A tenancy opens on its own page with a way back to the list, its actions on one row (the rest under More) and its parts right under it.
     • A takeover folds to one line once the tenant is told, and goes quiet when every step is done.

153. 23 October 2026 · Landlords, Providers and agents

     Mark the tenant as told when you take a tenancy on

     • A tenancy you took on from another agent or the landlord has Mark as given beside the introduction letter: who told the tenant, when, and their letter as proof. The takeover task’s step ticks itself.
     • The letter can be filled in on the page before you copy or send it, and a line opens the takeover task so you can mark what the previous agent already did.

154. 23 October 2026 · Landlords, Providers and agents

     Who changed what on a home, and when

     • A home's Activity tab now says who made each change, with filters by person, part of the home, record and dates, and puts a change back where it can.
     • A dot shows which parts of a home someone else changed since you last looked; Sharing and Access show what each person changed.
     • A business sees what its people changed on landlords' homes, and chooses whether landlords see their first names.

155. 23 October 2026 · Landlords, Providers and agents

     A tenancy's real end, closing the case, and a tidier Tenancy tab

     • End the tenancy now asks the last day (a day still to come keeps it running until then), how it ended, the forwarding address, keys and meters, and any rent still owed, which stays on the schedule to chase.
     • Close the case after the end says what is still open, writes off what you choose and keeps a note; it can be opened again. A tenancy shows as rolling once its fixed term has ended.
     • A tenancy recorded by mistake can be deleted, with what goes shown first. The open contract reads in one column, part by part.

156. 22 October 2026 · Providers and agents, Landlords

     Record a tenant who was already there when you took over

     • Record a tenancy takes a tenant who was already there when you took the home on: from whom and when, rent paid up to and anything owed, who holds the deposit and what was done before. Rent is tracked from the takeover, and what fell before is one task to ask the previous agent for, not a list of overdue items.
     • Each tenant can have several ways to reach them (WhatsApp, WeChat, more than one email) and an emergency contact; the end of the first fixed term is kept as a record and never ends the tenancy.
     • Someone on an agency's team with the tenancy right can now record the tenancy on a client's home, and New task links to Record the tenancy when none is recorded.

157. 22 October 2026 · Landlords, Providers and agents

     The Property PA page describes sharing a home with a PA

     • The Property PA page now says how it works today: find a checked PA who covers your home, message them, then share the home for just the jobs you tick, with a spending limit and agreed pay. You can end the share at any time.
     • New adverts and public provider and agency pages can be found by search engines from the start; the brand can still hide any one.

158. 22 October 2026 · Providers and agents, Landlords

     Tasks on a client's home: linked, responsible, damp as a hazard

     • Someone on an agency's team can add tasks and files on a home a landlord shared with the agency: no more "Property not found".
     • New task says what it is linked to: the home, the landlord, the tenants living there and who manages it, and who is responsible (you, or nobody yet).
     • A report kept with a new task puts what it says to do on that task (its problems, or its parts), not as loose cards.
     • Damp or mould is added as a hazard, at least urgent, with its suggested dates counted from the day it was reported.

159. 22 October 2026 · Everyone

     Files on the assistant: more kinds, and never lost quietly

     • A file attached after typing a message could be lost without a word. It now always shows above the message box.
     • The assistant reads Word and Excel files, emails saved as .eml, iPhone photos and voice notes too, besides PDFs, photos and text.
     • A file it cannot take (a kind it does not read, over 15 MB, or more than 10 at once) is named at once, with the reason.

160. 21 October 2026 · Landlords

     I gave it: record a paper as given, with proof

     • On a home's Tasks tab, a law line that says a paper was not given to the tenant (the gas record, the electrical report, the written statement, the prescribed information) now has "I gave it: record it": which tenants, the paper (on file, uploaded now, or not yet), the day, how, a tracking reference for post and a proof file. The line reads as given from then. Nothing is sent to the tenant.
     • A task's checklist line that needs a proof can now be ticked from the task page with one of the task's files.
     • The same button is on the Overview card and the Landlord check page; the assistant opens the sheet from "I handed Tina the gas record yesterday"; a law line's task marked done with the paper as proof records it too.
     • New task: the assistant fills a repair's problems, who does it and the agreed price; on a shared home the sheet offers only what your access allows.
     • The same button is on the home's Documents tab, beside Give to the tenant on the paperwork checklist.

161. 21 October 2026 · Landlords, Providers and agents

     New task, found by typing; a repair made in one go; a tidier Tasks tab

     • New task finds the kind by typing a word, grouped, each with one line saying what it does. The kind's usual time fills the due date; what it still needs is marked "needed" and the button says it.
     • A repair or maintenance task grows the form: what is wrong (several problems from the tree) and who does it: nobody yet, the agent or PA who looks after the home, one of your own contacts (with the agreed price, or theirs comes back for your yes), or quotes nearby. One press adds the task and the job together.
     • After adding, "Task added" offers Open it, Add another or Stay here. The group is now "Repairs and maintenance" and the kind "Repair or maintenance".
     • A home's Tasks tab: "What this home needs" starts folded to one line while tasks are open, and the board's columns share the page's width with no inner scrolling.

162. 21 October 2026 · Providers and agents

     All my work, everywhere in the Work portal

     • Homes and My work now mix every place you work, like Tasks, the diary and Messages: every home you work on, a fold per place, each row saying whose it is; the work given out at every agency you are on the team of, each row with where it is.
     • The switcher on those pages offers "All my work, every place" (the default) beside each business; the pages about running one business say "For: …".
     • The Work home opens with six counters that open the page they count, what is yours to do, and two figures: what is open at each place and what you finished each week. The part about one business folds under its name.
     • A place's name is never cut short in the chips any more.
     • From your page lists the enquiries from every business you are in, and from an agency's own page, each marked with where it is; replies go to that business.

163. 21 October 2026 · Landlords, Providers and agents

     Who provides the agency services, and partner agencies on the portals

     • A new page, Lettings and sales agency, says which agency provides the agency services for the listings marketed on this site: its company, registrations, landlord fees and how to complain.
     • Every listing sent to the property portals through the site's own branch says who markets it, and an agency's listing there says "in conjunction with" the agency. Agencies ask to be partners and the principal agent approves them; a partner's listings pause by themselves if its papers run out.
     • Portal feeds now send the EPC, turn portal enquiries into enquiries on the home, wait for an older feed to be switched over before sending live, and email you before a certificate runs out.

164. 20 October 2026 · Providers and agents

     All my work in one place

     • If you work in more than one place (your own business, agencies you are on the team of, landlords who shared homes with you), your tasks, diary and messages from all of them are now in one list, each marked with where it is. No more switching to find your work.
     • Acting on a task from that list goes through the place it belongs to. A booking that overlaps one at another place is said, and the Messages count covers every business.
     • The morning brief is now one email per person with every place in it; message reminders reach everyone who answers for a business; someone on agencies' teams gets one monthly summary of their work at each.

165. 20 October 2026 · Landlords, Providers and agents

     Full management means full, and a team that finds its work

     • Let them run it on an agency now also covers the let and sale adverts: they can put them live for you (with their redress checked), as well as tasks and giving them out. Work with me keeps the adverts for your yes.
     • Someone on an agency’s team is shown where their work is: the Work home offers to work as that agency, links in team emails open it, and the owner can send them the link. The Team page is in parts, and its activity list is shorter with a filter by person.

166. 20 October 2026 · Providers and agents

     Pass a job to your own contractor, at your price

     • Anyone given a landlord’s job can pass it to one of their own contractors: the landlord sees only the price agreed with them, the contractor only theirs, and Your margin shows the profit, the mark-up and who to pay.
     • An agent or Property PA working for the landlord needs "Works supplied by them" in the terms they agreed first. The contractor’s visit and finish move the landlord’s job; their photos and certificates reach the landlord, never their quote or invoice.

167. 20 October 2026 · Landlords, Tenants, Providers and agents

     Report and follow up problems from your AI app, with photos

     • An AI app connected to your account (Claude, ChatGPT and others) can report a problem with photos, as a landlord, a tenant or someone doing the work, find it on the repair list and follow it up: where it stands, a reply with more photos, a visit time, fixed or not, a checklist line with its photo.
     • When the app cannot pass your photo on, it gives you a one-time link to add the photos from your phone. One connection can switch between your landlord, tenant and work parts.

168. 20 October 2026 · Landlords

     Share each home on its own terms, even with the same business

     • A home can be shared with a business or a person who already helps with another of your homes: it is a separate invitation with its own ask, access and terms. The form says who already helps with which home and also offers to add the home to that share instead.

169. 19 October 2026 · Landlords, Providers and agents

     Phone enquiries: call the brand and key the listing number

     • A brand can answer its own enquiry numbers with a menu it sets. Someone calling about an advert keys the numbers of its listing number and the call goes the way the lister chose: the assistant, put through to them with their number hidden, the advert link by WhatsApp, voicemail, or the brand's team.
     • Each call becomes an enquiry on the home. The caller's number stays private unless they agree, and calls are only ever put through to a number the lister confirmed.

170. 19 October 2026 · Providers and agents

     Approve now (admin override), and why someone is not shown

     • A brand owner or manager can approve a provider now with the checks following: their proof of identity, an agency's papers and, if ticked, the right to work check of a sole trader or partnership; it lasts a set number of days and is logged with what was skipped.
     • Wherever a provider is approved but not shown, one line says why: a paper not on record, the right to work check, the legal form not said, the service switched off. The admin can record a limited company whose number follows.

171. 19 October 2026 · Providers and agents

     Suggested plans, and a simpler Pricing page

     • The platform starts with a suggested set of plans (pay as you go, Trade Pro, Agency Starter, Agency Pro, Property PA, PA Pro and a landlord Plus) with a default per kind of business; each brand changes or hides them on its own Pricing page.
     • Pricing pages show each plan as one card with Change opening the full editor; the default per sector is one line in words, and the standard fee and offer fold away.

172. 19 October 2026 · Landlords, Providers and agents

     Task lists that read: by home and by when they are due

     • The Work portal's Tasks shows open tasks only (Show done brings the rest), grouped by home, each home's tasks by when they are due: overdue, this week, this month, then the next three months and later folded behind their counts. The board's filters sit on the list too.
     • A home's Tasks tab is shorter: one line on top, what the home needs as counts by level, and a home with few tasks opens as a list.

173. 19 October 2026 · Landlords, Tenants, Providers and agents

     Report a repair by where, what and what is wrong; several problems on one report; who pays

     • Reporting a repair starts from the problem: where in the home, what it is, what is wrong, with a tip and the safe things to try first. Several problems can go on one report, each with its own words and photos.
     • The task lists each problem and where it stands; the landlord records who pays for a job (a record only: nothing is charged through the site; the tenant sees it on their repair).
     • The person doing the work sees the problems given to them and ticks their checklist lines with a photo as proof. A brand shapes the repair tree under Services → Repair tree; the platform keeps the list every brand starts from.

174. 19 October 2026 · Landlords, Providers and agents

     Remind me, follow, comments with an audience, and For you today

     • Every task row, card and page has a ⋯ menu: Mark it done, Remind me (tomorrow, a week, a month or a day; you, the people doing it, or both), Follow, Change the date, Put on hold, Priority, Skip it with a reason. A tracking line under each row says who has it since when, what happened last, a bell for a reminder and an eye when you follow it.
     • Comments on a task go to an audience: only you, the people on the task, the landlord, the tenant, the person doing the work, or everyone; emailed with a tick; edit or delete your own. The whole timeline (changes, comments, messages sent) sits under them, by day.
     • For you today on your Home page: yours to do, overdue, due today, reminders, comments for you, decisions waiting. The people doing a task are nudged before it is due; the landlord is told when one is overdue, by the days the brand sets under Tasks set-up → Reminders and escalation. A kind that repeats makes the next one when done.

175. 19 October 2026 · Landlords, Providers and agents, Tenants

     A task has its own page, and more than one person can do it

     • Every task opens on its own page: its kind, home, stage, due date and priority on top, the parts of its kind as tabs, and a side column with who it is given to, who follows it and the messages sent about it.
     • Give a task to several people: a helper who has the home, or one of your contacts. A contact with no account gets a one-time link by email to read what is theirs, reply, add a photo and say a step is done, which you confirm. Taking someone off ends their link.
     • The person doing the work sees the task in Work → Tasks with the area only until the job is agreed, their steps and checklist lines, their photos and the messages with the landlord. A tenant named on a task reads its stage and the notes written to them under What is happening on their home.
     • Open as them shows the landlord exactly what the tenant or the worker gets.

176. 19 October 2026 · Everyone

     Kinds of task a brand can shape

     • Every kind of task (its steps, checklist, the parts of its screen, the people it is about, who may comment to whom) is now something a brand can change on Brand admin → Homes → Tasks set-up: reword a kind, switch one off, change its steps or checklist as a whole, add a kind or a group of its own, change a set of tasks. The platform keeps the list every brand starts from.
     • A task already open keeps what it has: a step added shows as to do, one removed stops counting. A step that is one of the landlord's own decisions, and a required line of a kind the law names, can never be removed by anyone.

177. 18 October 2026 · Providers and agents, Everyone

     Codes, a welcome for people you bring in, and plans the platform sets

     • Have a code? A promo code or a referral code is typed under Your business → Plan and fees, in step 4, under My account → Plan, or on the sign-up page: money off a plan or an extra at your next payment, free months of marketplace fees for a business, or a plan.
     • A brand may give whoever joins through your referral link a welcome: free months for a business, or money off their first plan. Your own reward stays the share of fees; nobody is paid for recruiting.
     • Plan and fees shows your fee over time and who moved it.
     • For a brand: Money → Pricing has Codes and Changes (every save in words, with Put this back); the platform's default plans sit under yours, each marked where it comes from, changed, put back or hidden with one press.

178. 18 October 2026 · Providers and agents, Everyone

     Plans that include the extras; a provider picks its plan

     • A plan now bundles what the paid extras sell one by one (a website, the Checked Pro badge, Featured) and may limit website pages, team seats and assistant turns a month. The separate monthly-plan extra has gone: a monthly fee is a plan.
     • Your business has Plan and fees: your plan in words, the brand's plans for your kind of work with Pick this plan or Ask the brand for it, what you owe, your statements and the paid extras. Step 4 of setting up shows your plan before you send for approval; My website lists the plans that include a website.
     • A plan, a bought extra and a website belong to the business you are working as, not to your login: a second business of yours has its own.
     • For a brand: Money → Pricing holds the plans for landlords, providers and tenants, the standard fee and the offer, the paid extras as cards, every business with its plan and a lock, and how payments are taken. Landlords' core stays free; a landlord plan is an optional bundle of the extras.

179. 18 October 2026 · Providers and agents

     Right to work follows what the business is

     • The right to work check in Your business is asked only once you say the business is a sole trader or a partnership. A limited company (a property company too) or an LLP is never asked. A name ending in Limited or Ltd suggests the answer for you.

180. 18 October 2026 · Providers and agents, Everyone

     Send for approval before everything is in; add people more easily

     • You can send your business for approval with papers still missing: step 4 lists them and the brand sees the same list, asks you for them and can help. Work a registration is needed for by law is approved once that registration is on record.
     • Step 4 keeps your legal name and form when you press Save and finish later.
     • A Property PA or a trade added by the brand needs no landlord account to set up their business.

181. 18 October 2026 · Providers and agents

     Your business: its sectors, services and legal form on one page

     • Your business is one page in parts: Set up, Sectors and services, About the business, Where and when, Terms for landlords, Papers, Public page and Promote. Profile and services has gone into it, and old links open the right part.
     • Step 1 lists every sector (agency, Property PA, trades, letting and selling services, legal and money), so an agency can tick Repairs too. Step 2 asks for each sector's own details: where and when, the agency's redress scheme and client money question, the gas work a Gas Safe card covers, how a Property PA charges, survey levels. Step 3 groups the papers by sector.
     • Each service card says which papers it needs and whether landlords can reach it yet, with Add it on the spot; a sector's details sit under its services, nowhere else.
     • A business says what it is in law: a sole trader or freelancer, a partnership, a limited company, an LLP or other, with a company number for a company. It shows on the card and page; a sole trader or partnership is asked for a right to work check, a company checks its own people.
     • Services ticked on a second business of yours now save to that business.

182. 18 October 2026 · Providers and agents

     One place to set up and promote your business

     • Work has a Your business page: the five set-up steps at full width, each saying where it stands, all your papers, your agency's public page, and the ways to promote the business once approved. Agent details and Profile's Get approved and Proof tabs are folded into it, and old links open the right place.
     • The Work home, My website and Team show one status card with Carry on setting up. A page you cannot use before approval shows greyed in the menu, saying so, and opens Your business.
     • My businesses lists every business you are in with its status and where it is promoted, with Work as this business; Join a business and Set up another are there too. My account's What you do is now Your roles: landlord, tenant and a line per business.
     • The Work menu is in three groups: today's work, your clients and homes, and your business in the order it grows. Earn and Academy sit under your name at the top right.

183. 17 October 2026 · Everyone

     Signing up asks what brings you here

     • A new account starts by choosing: a landlord, an estate or letting agent, a Property PA, a trade or service, or a tenant. Nothing is chosen for you.
     • Agencies, Property PAs and trades go straight to setting up their business after the code, with its name to give rather than taken from the email.
     • Someone who signed up as a landlord but has no homes yet is asked once on their Home whether they work for landlords.

184. 18 October 2026 · Providers and agents

     Papers you gave before, and Join a business on the page

     • A paper you gave by its number opens with it filled in: add the document or correct it, never type it again. An end date that has passed is said at once, and a paper that ran out shows the day it ran out.
     • Agent details shows where setting up your agency stands, in the same words as the steps, with Carry on setting up.
     • Join a business opens as a section under your businesses, not a pop-up.

185. 18 October 2026 · Providers and agents

     A paper by its number, and taking back an ask to join

     • Setting up your business, each paper is added without leaving the steps. A registration or policy can be given by its number and end date alone; the brand checks the number on the scheme’s register.
     • An ask to join a business shows where it stands under For you and Join a business, and Cancel my ask takes it back.

186. 17 October 2026 · Everyone

     Work for landlords, in your portal

     • The landlord menu has Work for landlords: set up an agency, a Property PA or a trade, join a business you already work for, or switch on the tenant portal if you rent a home yourself.
     • The set-up steps now open inside your portal. If you chose to set up a business, your Home keeps a Carry on card until it is done.

187. 17 October 2026 · Providers and agents

     Typical prices to start from

     • Each service you offer shows what it typically costs in England. Use typical prices fills your price guide, or Ask the assistant to suggest yours; the price for a job still comes from your quote.
     • An agency can charge to let a home as a fixed fee, weeks of rent or a share of the first year's rent; its books work the fee out from each tenancy's rent.

188. 17 October 2026 · Providers and agents

     The areas you cover, on one map

     • Where you work is now a list of circles: type a postcode, drag how many miles, and add another circle for another town. Your main area can have more than one too.
     • The map shows the whole of every circle in its own colour and names each one under it, and it no longer opens on the wrong country.

189. 17 October 2026 · Providers and agents

     A Property PA is admin help, not an agent

     • A Property PA is approved on their identity alone: no redress scheme is asked for. You work on the landlord's instructions and the landlord decides.

190. 17 October 2026 · Providers and agents

     What an agency owes its people, and a history per client

     • Clients’ money, To pay: a contractor’s invoiced job and your team’s pay from your own pay rules, approved and recorded as paid, each line written once.
     • Your team see their own pay under My work, and contractors see what each agency has on record for their jobs.
     • Every client has a History page: what happened on their homes, the papers sent to them and your own notes.

191. 17 October 2026 · Providers and agents

     Bring in your bank statements

     • An agency can import the CSV statement of its client and office accounts. Lines brought in before are never added twice.
     • Rent matches by itself by the tenancy's payment reference, your own rules, what you matched before, or the exact rent with a tenant's name; anything less certain waits for you to press Match.
     • Matched lines write the rent payment, the client account book or your office costs, and can be undone.

192. 17 October 2026 · Providers and agents, Landlords

     Statements and invoices from your agent

     • An agency can issue a client a numbered statement for a period (rent, costs, its fees and what is left, and the client account if it holds their money), a final statement when it stops acting for them, and an invoice for the fees not invoiced yet, each with a PDF, sent by email.
     • Landlords read them under Money, Papers from your agent, signed in.

193. 17 October 2026 · Providers and agents

     What your agency earns from each client

     • Clients' money has What you earned: your fees worked out from the records you keep (management on rent recorded, letting and renewal fees, sale fees, what landlords paid you on a share), client by client, with VAT, and a month you can close.
     • A management fee can now be a fixed amount a month, or a share of the rent with a least and a most. The Clients page says what each client earned you this year.

194. 17 October 2026 · Providers and agents, Landlords

     An agency's own roles, homes per person

     • An agency can make roles of its own on Team (a name, what it may look at and change, its powers and spend limit), give them to people and change them for everyone at once.
     • A Property PA's or a trade's business can limit each staff member to some of the homes landlords shared with it; an agency's managers are limited by their own homes too.
     • Landlords now see the business's name on what its people do on their homes; the business and the brand still see who did it.

195. 17 October 2026 · Providers and agents

     One Team page, several owners, find people first

     • Team is one list of everyone in your business. On an agency each person has Homes and access on their line, and the agency's offices, work and who-sees-what sit under the list; nobody is listed twice.
     • An owner can make other people owners: each can do what the lead does and gets the same emails, and an agency's second owner works its homes through a manager's seat. Add a person finds them first by find code, email or a name they let be found; someone found that way is invited and accepts.
     • Changing someone's role on the agency's team now changes what they see at once.

196. 17 October 2026 · Landlords

     Share with a business, said up front

     • Find someone on the Sharing tab now says you can type a business or agency, lists businesses first, and shows an agency once. The chosen business says who leads it and who accepts for it; picking someone who works at a business asks whether the access is for the business or just for them.

197. 17 October 2026 · Providers and agents

     Your Work menu follows your services

     • The agency pages (clients, desks, agent details) show only while a business of yours offers letting, management or sales. A Property PA or a trade no longer sees them; someone who still holds a landlord's home keeps just Clients and their homes, with a way to let each one go.
     • Join a business is now in the Work menu, and Profile and services opens again for everyone.

198. 17 October 2026 · Providers and agents

     A provider's sheet in parts

     • For brand administrators: Edit provider is a wide sheet with a menu of parts (business, where they work, fees, registrations, profile, people, services, checks, reviews, notes) instead of one long scroll; a part that stops Save says Needed.

199. 17 October 2026 · Landlords, Providers and agents

     Share with the business someone works at

     • When you pick someone to share a home with and they work at a business here, the form says so and offers Share with that business instead, so an agency's manager is reached through the agency.
     • A brand adding a provider or Property PA now says which business they are in: a new one they own and lead, with its own name and email, or one already here they join.

200. 17 October 2026 · Landlords, Providers and agents

     Two agencies on one home, and a share moved to a business

     • A second agency that would change something another agency already changes on a home (repairs, the tenancy, the advert…) is no longer refused: you are told before you send and decide, each share keeps its own end date, and the Sharing tab says who else changes what. An agency's handover and its terms of business still refuse a clash.
     • Shared with a person who is in a business here? Their line on the Sharing tab offers Move to that business: the share becomes the business's, its lead answers for it, and the person keeps reaching the home through the business.

201. 17 October 2026 · Landlords, Providers and agents

     Share a home with a business, not only a person

     • Add someone on a home's Sharing tab (or Access) now finds a business of the site by its name too, listed under Businesses with its lead's first name and how many are in it. Share with the business and its lead accepts for it under Homes I help with; everyone in the business then reaches the home with what their role allows of what you gave: an owner or manager everything, staff of an agency what their seat on its team allows, other staff a look plus repairs and to-dos. The Sharing tab marks the share Business, and what each person does is recorded under their own name.

202. 17 October 2026 · Providers and agents

     The brand admin sees who is in each business

     • For brand administrators: People lists one row per login with each business the person is in; a person's page has a Businesses section to put them into a business with a role, make them the lead, pause or take them off, or set up a business for them. Under Providers each business shows its lead and how many are in it, with the same choices in its sheet and the asks to join waiting on a lead.

203. 17 October 2026 · Providers and agents

     Set up a business, join one, hand the lead over

     • My account, What you do now lists every business you are in. Set up my business names it, ticks what it offers and may give its company number and other trading names; a second business of your own has its own contact email.
     • Join a business finds it by name, trading name, company number or its find code (its owner gives the code from Team); its lead says yes or no under For you or on Team, and the brand admin can too. A business already registered here cannot be registered again: the brand admin is told, and can change who leads it.
     • The lead of a business can hand the lead to an owner or manager from Team. Invitations to a business and asks to join one show on the For you card on your home page.

204. 17 October 2026 · Providers and agents

     A business and its people, and one person in several businesses

     • Team now lists everyone in your business with what they are: owner, manager or staff, and the lead the brand writes to. A person you add is in at once and signs in with their own email; on an agency they also get their role on the agency's team in the same step.
     • One person can be in more than one business. The top of the Work portal says which business you are working as and lets you switch; profile, website, approval, leads and messages follow the business shown, and your requests and jobs from every business are listed together, each named.
     • An agency whose business record has a different contact email from its owner's login is found again by every check (redress, client money protection, AML).

205. 15 October 2026 · Providers and agents

     Zoopla feed set-up follows Zoopla's own steps

     • Portal feeds now explain Zoopla on its own terms: you choose each branch's reference and give its address, which is sent to Zoopla before the branch's first advert; your own certificate is the one Zoopla signs from your request, pasted with your own key, with no password from Zoopla.

206. 14 October 2026 · Landlords, Providers and agents

     A reviewed tenancy agreement and new landlords' terms of business templates

     • The free tenancy agreement template was reviewed against the law after the Renters' Rights Act: it now covers the advertised rent, rent in advance, smoke and carbon monoxide alarms, right to rent, fair treatment and a schedule of what was given and what is to follow.
     • Letting agents have a new free template of landlords' terms of business: services, fees with VAT, client money, deposits, safety, ending the terms and the landlord's right to cancel. Both are linked from the agency documents on Get approved.

207. 13 October 2026 · Everyone

     The privacy notice says when administrators reach your account

     • The privacy notice now says that the brand's administrators and the platform operator may open an account, change its contact details or sign in to it, only for support and security, and that every such action is logged. In English and both Chinese versions.

208. 12 October 2026 · Everyone

     The privacy notice, tidied and fully in Chinese

     • The list of companies that handle data for us shows as one table again, and the page shows the date it last changed.
     • The record of our checks on who holds an email or number is kept for 12 months and then deleted automatically; the notice says so.
     • The privacy notice is now translated in full by a person into Traditional and Simplified Chinese.
     • Your rights now say plainly that you can withdraw a consent you gave at any time (law watch emails, product news, optional cookies), and how.

209. 12 October 2026 · Everyone

     Videos that load only when you press play, and a clearer privacy notice

     • Guides and pages can carry a YouTube video in English or Chinese. Nothing is loaded from YouTube until you press play, and without your yes to marketing cookies we ask first.
     • The privacy notice now sets out, for confirmed emails and WhatsApp numbers, each use with its lawful basis, who can see them, how long they are kept and how to object.

210. 12 October 2026 · Everyone

     Confirm your emails and numbers again each year, and household lines

     • A confirmed email or WhatsApp number now needs confirming again after 12 months. My account shows which ones, with a Confirm again button.
     • A landlord can share one WhatsApp number with people in their home as a household line; a message on it is answered only from what every member may see.
     • The privacy notice now says how confirmed emails and numbers are kept and used.

211. 12 October 2026 · Everyone

     Several emails and WhatsApp numbers, each confirmed

     • My account now keeps every email and WhatsApp number you use, each confirmed with a one-time code. A confirmed one belongs to one account only.
     • A message from a confirmed number or email can be answered about your own homes; anyone else gets a greeting and how to sign up, never account details.
     • Saying yes from an email link to anything about money, a legal notice or personal details now asks for a one-time code first.

212. 11 October 2026 · Everyone

     Chinese sign-up, a phone line and clearer words

     • The Chinese pages now translate the footer, the cookie choice, picture descriptions and the paid extras, and "Ask the assistant" opens the sign-up page in Chinese.
     • The About page in Chinese was rewritten by hand. You can now call or WhatsApp us on +44 161 575 9955, or email hello@levelmoves.com; agents and providers can write to partners@levelmoves.com.
     • The paid badge for providers is now called Checked Pro. Extras that would send messages for you are not offered yet, and the home page says the PA prepares reminders for you to send, never sends them by itself.

213. 11 October 2026 · Everyone

     Better Chinese on the public pages

     • The Traditional and Simplified Chinese pages were read by a bilingual editor: legal terms now say what English law says (a periodic tenancy, the First-tier Tribunal, an energy certificate), and each side of the site uses one word for the same thing.
     • The footer, the example conversation, the pricing card, the Property PA checklist, the home types and the sort order now read in Chinese too.
     • The home and pricing pages no longer compare us with an agent's percentage, and say plainly that the assistant prepares follow-ups for you rather than sending them by itself.

214. 11 October 2026 · Everyone

     A cleaner look on the public pages

     • The home page shows the whole picture of a move at the top, with four plain promises under it, and the example conversation now reads in the page's language.
     • Homes to rent, for sale and at auction have a proper picture when there is nothing to show yet, and an advert without photos waits until it has some before it appears in the public list.
     • The guide videos open with their own title cards and load only when you press play.

215. 11 October 2026 · Everyone

     Your choice of cookies, and of our news

     • On the public pages you now choose analytics cookies and marketing cookies separately; nothing in either loads before you say yes, and Cookie settings at the bottom of every page lets you change your mind.
     • Joining has an unticked box for occasional product news and offers. Leave it and you get none; switch it on or off any time in My account, or from the link in each such email.

216. 11 October 2026 · Everyone

     Clearer public pages

     • The main pages now say when their words were last reviewed, open with a short plain answer to what %BRAND% is, and ask their headings as the questions people search for.
     • Homes for sale has a short guide below the search: what every advert must tell you, who has been checked, how to ask about a home and what to check before an offer.

217. 11 October 2026 · Everyone, Landlords

     Search on a map, and from viewing to offer without a dead end

     • Homes to rent and for sale can be shown on a map as well as a list, and searched within a few miles of a postcode, nearest first. Pins show the area to about a kilometre, never the address, and the maps on public pages need no Google key.
     • After a viewing, the person who viewed can make an offer from their own viewing link. On a let it is the rent at most: an offer above the advertised rent is refused, so there is no bidding.
     • When an agent or helper passes an offer to the owner, the owner answers it with one Yes or No card; a viewing shown by the owner's own contact becomes a viewing task for them.

218. 11 October 2026 · Landlords, Providers and agents

     Optional extras switched on while we test

     • The optional paid extras for landlords and providers are now switched on for testing: any payment taken is a test payment only.
     • A portal listing goes through the brand's member agent; while we test, nothing is sent to Rightmove, Zoopla or OnTheMarket.

219. 11 October 2026 · Landlords, Everyone

     Every message template in one list, and WhatsApp in your own words

     • The people who run the site now see every email, SMS and WhatsApp template in one list, see whether each WhatsApp one is approved, and can create a missing one in a click.
     • A WhatsApp you send a contact from a template can now go in your own words at any time, not only within a day of their last message. They still need to have agreed, STOP still stops it, and it still waits for their quiet hours to end.

220. 11 October 2026 · Everyone

     A To do list for the people who run the site

     • Brand admins and the platform now have one To do list of what is left before launch, each line ticked by itself from the settings and records, with a link to the page that fixes it.

221. 11 October 2026 · Tenants

     Your renting record, across every home

     • If you have rented more than one home here, My home has a switcher: your current home, and past homes you can still read, each showing only its own tenancy.
     • My renting record lists each tenancy as your landlord or agent recorded it: the dates, rent paid on time, the deposit, repairs reported and the papers given to you. Only you see it; a landlord never sees your other homes.
     • Send it to a new landlord or agent with a private link: who it is for, a passcode, an end date. They see a read-only summary with the area of each home unless you choose full addresses, and you see each time it is opened. The assistant can make the link once you say yes.

222. 11 October 2026 · Everyone

     Safer sending while we test

     • While the site is being tested, emails, WhatsApp messages and phone alerts go only to the team's own test addresses. Anything else is held back, noted as not sent, and never reaches anyone.

223. 11 October 2026 · Providers and agents, Everyone

     Public profiles and an agency's own website

     • A provider's public page now says when they are online and has "Ask the assistant to book them"; nothing is booked until you confirm. Short addresses /pro/<name> and /agent/<name> open the same pages.
     • An agency's own website shows each domain's stage in plain words (Pending DNS, Verifying, Live, Failed), can carry a valuation form, and goes live once the firm's name, a checked redress scheme and, where it holds clients' money, checked client money protection are in place.
     • Enquiries and valuation requests from an agency's website land in its contacts as well as under From your page. Every change to the site is kept in a log the agency and the brand can read.

224. 11 October 2026 · Landlords, Tenants, Everyone

     Texts and WhatsApp from templates

     • Where your brand switches it on, you can send a contact a WhatsApp from a template (a viewing confirmation, a repair update, a rent reminder, a portal invite, "on my way"), in your own words, from their contact page or by asking the assistant.
     • Only to people who agreed, never in their quiet hours (it waits), and tenants only ever get messages about their home. Reply STOP to any message to stop them; only you can switch them back on.
     • Text messages (SMS) are not connected yet: the templates are kept ready.

225. 11 October 2026 · Landlords, Everyone

     Rent tracking, partner introductions and opening area by area

     • Where your brand offers it, a monthly rent tracking plan spots late rent from what you log, tells you, and asks your yes before your tenant gets a polite reminder; a rent statement comes each month. The rent is still paid straight to you: we never hold it.
     • Where your brand offers them, a home's Paid extras can introduce you to a partner (for example EPC upgrade works). The partner pays for the introduction; you deal with them directly at their price, and nothing about you is sent unless you choose to go. Insurance introductions stay off until the checks the law needs are done.
     • A brand can open area by area: sign-ups outside an open area join a waitlist and hear when it opens there.

226. 11 October 2026 · Providers and agents, Everyone

     Paid extras for providers and agents

     • Where your brand offers them: Verified Pro (a paid badge), Featured (a paid placement), a monthly plan instead of a fee on each job won, and your own website on your own domain. All optional, and off until the brand switches them on.
     • A paid badge always says "(paid badge)" and a paid placement "Featured (paid placement)", wherever they show; "Checked" still means the brand read the papers.
     • A marketplace quote now says why to keep it here: the agreed price, the messages and the job record stay together, and the review counts.
     • The referral page now says plainly where rewards come from; the rates show once the terms are approved.

227. 11 October 2026 · Landlords

     Paid extras for a home

     • Where your brand offers them, a home's Overview lists optional paid extras: a portal listing, Rightmove upgrades, a tenancy pack, a move-in pack, help registering the deposit, references, a yearly check-up and a monthly compliance autopilot. Each shows its price, what it does and its refund rule before you buy.
     • A portal listing goes out through the agent your brand chose, checked by their people first; enquiries reach them first, then you.
     • Nothing you use now is taken away, your tenant is never charged, and the assistant only opens the payment page after your yes.

228. 10 October 2026 · Everyone

     Optional paid extras, each behind a switch

     • A brand can now offer optional paid extras one by one, such as a portal listing, a tenancy pack or a Verified Pro badge. Every one is off until the brand switches it on, and the pricing page lists only those that are on.
     • Each extra shows its price before you say yes and is paid on a secure payment page. The assistant can show what is offered and open the payment page after your yes.
     • Tenants are never charged for anything to do with renting a home; only optional services such as removals or cleaning can ever be offered to them.

229. 10 October 2026 · Providers and agents

     Right to work checks and viewing hosts

     • Working on your own? Send your Home Office share code from Get approved; you are told when a time-limited right needs a new check, 30 days before.
     • Agents can add viewing hosts under Work → Viewing hosts; the host reads the host terms and accepts, and their viewings show as on behalf of the agent.

230. 10 October 2026 · Landlords, Providers and agents

     Private links to a listing

     • Make a link for one person that opens your let, sale, auction or off-market advert without signing in, with an optional passcode, end date and time, and number of opens.
     • End or replace a link at any time; an ended link only says it has ended, and the person can ask you for a new one.
     • See when each link was opened and on what kind of device. Links are never found by search engines.
     • Mark an advert confidential, and send links by WhatsApp or email with your own words. The assistant can make one for you after your yes.

231. 10 October 2026 · Providers and agents

     The Academy: new intro videos and questions answered

     • The module intro videos were re-recorded and now say "trained", never "certified".
     • Each module page ends with questions and answers about what the badge means and does not mean.
     • When the Academy is shown in public, the home page invites trades to get trained and a public Academy page lists the modules.

232. 10 October 2026 · Providers and agents, Landlords

     Short training for small tasks, and trust levels

     • People who take small tasks can do free short modules in the Work portal (hosting viewings, key safety and lone working, cleaning, photos and floor plans, meter readings), each with a short quiz.
     • Passing shows a badge with the date on their profile. It is a platform badge, not an accredited qualification.
     • Providers now show a trust level (New, Trusted or Top) from the jobs they finished, their ratings and spot checks of their proof.
     • Some finished small tasks get a spot check: the person who posted it is asked whether the proof was right.

233. 10 October 2026 · Landlords, Tenants

     Repairs are triaged before anyone is asked

     • Report a repair by picking what it is about and answering two or three questions: you see at once what to do now, how soon it should be seen to, who fixes it, the likely cause and safe things to try first.
     • A gas smell or a carbon monoxide alarm shows what to do straight away, with the National Gas Emergency number 0800 111 999, and the landlord is told at once.
     • Each repair shows a rough price guide, an estimate and not a quote. Gas and electrical work is never suggested as something to do yourself.
     • Tenants can add a short video. A tenant's report waits for the landlord's yes before quotes are asked, unless the landlord set a limit for it.

234. 10 October 2026 · Landlords, Providers and agents

     Twenty more services, and each brand chooses its list

     • You can now ask for a handyman, damp and mould work, a locksmith, pest control, waste clearance, drainage, appliance repair, decorating, gardening, empty home checks, meter readings, a board, a leaflet drop, a video tour, a man and van, smoke and CO alarms, PAT testing, a legionella or fire risk assessment, or a snagging inspection.
     • Removals, inventories and most of the new services can be booked now at your own price.
     • Waste clearance needs the Environment Agency waste carrier registration before a provider is approved; drone filming needs the CAA operator and flyer IDs.
     • Each brand can switch a service off or add one of its own, and ask providers for more papers, but never fewer than the law requires.

235. 10 October 2026 · Landlords, Providers and agents

     Small tasks, done nearby

     • Get a hand with a key handover, photos, a meter reading, a board, an inspection visit, leaflets, an inventory or a viewing: give it to your own person, or post it nearby and the first local worker to claim it gets it at your price.
     • Workers tap On my way and On site, can press Need help at any time, and send proof against a checklist; you approve it or ask for a redo with a reason.
     • A worker who has not checked out after the expected end is flagged to you and the platform.
     • Viewings are hosted only by someone with their own redress scheme membership, or a host a member agent accepted, and the host shows the home and collects feedback only.

236. 10 October 2026 · Everyone

     Clearer privacy, cookies and review rules

     • The privacy notice now names who we share data with, where it goes and how long we keep each kind of record.
     • The cookies page lists every small item we keep on your device and what each is for.
     • A new page explains how reviews work: who can leave one, what we hide and why, and how we look for fake reviews.
     • The footer says where the company is registered.
     • If you close your account or stop your referral link, a reward balance of £5 or more is paid out, whatever the usual minimum. When you join through someone's link, the sign-in page says who referred you.

237. 10 October 2026 · Everyone

     Legal checks tightened

     • What we send to AI models is now only ever sent to providers that do not keep it or train on it.
     • Every email we send now names the company behind the site, its number, where it is registered and its registered office.
     • A live let advert rated F or G can only be changed once its EPC is E or better, or an exemption is registered.
     • People working on their own are shown to customers and given work only after their right to work in the UK is checked; a viewing is hosted only by someone with a redress scheme, or for a member agent.
     • Test and sample adverts and profiles are no longer shown to visitors who are not signed in.

238. 10 October 2026 · Everyone

     Our guides can now be found by search engines

     • Search engines and AI answer engines can now find the home page, the guides, the landing pages and pricing. Adverts and provider and agency pages stay out of search unless the brand chooses to show one.

239. 10 October 2026 · Everyone

     The right AI model for each job, and records about people

     • A brand can choose which AI model does each job, with fallbacks when one is slow or fails; quick yes-or-no checks can only add a confirmation or raise a repair's urgency, never remove one.
     • A right to rent check now records how it was made (share code, by hand, a digital check, video or in person), the share code and who checked; a provider's right to work can be recorded by the brand.
     • Your time zone is kept from your browser and the morning brief arrives in your own morning, outside your quiet hours.

240. 10 October 2026 · Everyone

     Who runs the site, in the footer

     • The footer, the about page and the privacy policy now name the company behind the site, its number and its registered office, and a brand can add the name it trades under.

241. 10 October 2026 · Everyone

     A home page for every side of a move

     • The home page now starts with "I want to…": sell, find a home, let and look after homes, find jobs, find checked providers, or pass on a job. Each opens the right page, and Ask the assistant signs you in with your question ready to send.
     • A new page for landlords, and short addresses for the doors: /sell, /rent, /buy and /earn.
     • New pictures, a 52-second explainer with captions that plays only when you press it, and pages that load faster on a phone.

242. 10 October 2026 · Landlords, Providers and agents

     Small fixes to adverts, viewings and inspections

     • Without the writing assistant, an advert still gets short key features, one fact a line, with the price last.
     • Booking a viewing no longer warns that it clashes with itself.
     • A finished inspection booked from the lettings desk puts what it found on the home's to-do list again, once.

243. 10 October 2026 · Everyone

     Less retyping: offers become tenancies, a standard provider fee, and help when nobody is near

     • When you accept an offer to rent, the person is added to your contacts and Record a tenancy opens filled in for you to check and save.
     • Tenancy paper tasks: upload your own written statement of terms to the tenancy, or find a solicitor to check it.
     • When nobody on the marketplace does the work near your home, invite your own trade with a link, or ask us to tell you when someone joins.
     • A tenant's access link shows where and when it was sent, and whether it went, with a Resend button.
     • Providers agree to the marketplace terms once before quoting on marketplace work (never for a landlord's own work), and see what they would pay us before sending a price. Public provider pages say when each paper was checked.
     • Reviews can be left once a job is marked done. New accounts tick that they agree to the terms and the privacy notice; everyone else is asked once in a banner.
     • Your assistant in the Work portal can answer a quote request, mark a job paid, set your hours or go online, and help you get approved: each is a card you tap Yes on. AI tools now show which AI app made each call.

244. 10 October 2026 · Everyone

     Join as a provider or an agent, delete your account, and clearer public pages

     • Providers and agents can now join from the public site: Join as a provider and Start as an agent walk you through what you do, your area and hours (or your redress scheme), the papers your work needs and sending them for checks.
     • A new page, How we vet providers, lists the papers each kind of work needs, taken from the same rules we check against.
     • You can delete your account from My account. Download your data first; nothing happens for 30 days and you can cancel. Records the law needs, such as tenancies, deposits and money records, are kept without your name.
     • Your own contacts, including your own Property PA, never pay us a fee. Providers pay only for work won through the marketplace, or choose a monthly plan.
     • Clearer public pages: the pricing page explains what providers pay, the sign-up page says what happens next and what happens to your documents, example chats are labelled Example, a landlord compliance checklist guide, and a Manchester page.
     • The evidence check for landlords is now called the landlord check, and the check of an agent's papers is now Check your agent's paperwork. About us and the privacy page say plainly that %BRAND% is a hub, not an estate or letting agent, and never holds rent, deposits or sale money.
     • The terms page now says how we are paid: free for landlords, and providers pay only when they win, or choose a monthly plan. Guides no longer give dates for the landlord database while they are not confirmed, and say your dashboard shows what is coming up.

245. 10 October 2026 · Landlords, Providers and agents

     Terms of business with your agent or Property PA, signed online

     • An agent or Property PA you share a home with can send you their terms of business in one tap from their usual prices: the services, the fees including VAT, the minimum term and notice, what they may spend on a repair without asking, and their checked redress scheme.
     • You read a short summary first, then sign with your name and a tick, and both of you get a copy as a PDF. You have 14 days to cancel, or you can start now.
     • Once signed, what they can do on your homes, their spend limit and what is due to them follow the terms. A change is a new version you both sign; the old one stands until then. Either of you can give notice, and their access ends on the notice date.
     • For a sale, the terms say whether it is sole agency, sole selling rights or multiple agency, in the words the law asks for. An agent passes every offer to you and may recommend one; only you accept it.
     • The assistant can do all of it: open the terms, send standard terms or terms from one message, sign, decline, give notice or take back a version. Each comes as a card with the short summary, and nothing happens until you press Yes.
     • The wording of the terms and their emails can be changed in an editor: the brand sets the default, each agent or agency can have their own (and reset it to the brand’s), and an agent can change one agreement before sending it. Names, homes, fees and dates fill in by themselves, and the parts the law fixes (the section 18 box, the right to cancel and its form) always stay. What was sent or signed never changes afterwards.
     • Before sending, the agent sees what is missing (redress, client money protection, ICO, anti-money laundering for a sale, your identity check) with a link to fix each. The PDF adds your right to cancel with the model form and a certificate of signing. Reminders go if the terms wait unsigned, and a month before each year of the terms.

246. 10 October 2026 · Everyone

     Faster public pages, clearer titles, and Resend invite

     • The home page's moving picture is now our own small file and plays only on a larger screen; phones show the still picture, so the page loads quicker and uses less data.
     • Page titles and descriptions are short enough to show whole in search results, and pages whose words are only in English open at their English address.
     • Analytics from Google loads only after you say yes to cookies.
     • Brand admins can send an invitation again to someone who has not signed in yet (People → Resend invite).

247. 10 October 2026 · Landlords, Providers and agents, Everyone

     Less to chase: a monthly summary, reminders that chase for you, and fixes from the live test

     • A monthly summary email: what got done last month, what is due, and the money you recorded; a provider gets their jobs and fees. Only when something happened, and you can switch it off under Alerts.
     • Reminders that chase for you, once each: a holding deposit on day 10 and day 14 of its 15 days, a provider a day before a quote request closes, and you when nobody answered in time.
     • Smaller fixes: a client's home in the Work portal speaks to the agent, Add a client says a home comes first, the demo page shows its passcode at once, the next step when an agent is not checked yet, one label per person on Sharing, the assistant shows the full address it is looking at, and a home's Tasks link opens Tasks.

248. 10 October 2026 · Landlords, Providers and agents

     Adverts: your agent publishes for you, auctions in full, one off-market room

     • An agent you share a home with can publish its advert for you. The first time, you say yes with one tap; they can then publish and take it down until you withdraw it, and the advert says they market it for you. An agency's lettings and sales staff publish its own homes.
     • An auction advert now shows how it is sold, when it starts and ends, the legal pack, the buyer's fees and any reservation fee, a line about the reserve and the result. Bidding and deposits stay with the auctioneer; nothing is bid or paid here.
     • One off-market room for adverts and members' off-market posts. People the brand checked are in, and so are agents and providers the brand approved, with no second check. The Board's old VIP room opens the room.
     • Publish reminds you to add your PRS Database registration number; it will be asked for once the database opens.

249. 10 October 2026 · Landlords, Tenants, Providers and agents

     Repairs and jobs: the details that get it done first time

     • A provider asked to quote now sees the job's photos (made small, with what the camera wrote inside them taken out), how soon it is needed and what the home is: type, bedrooms, bathrooms, floor area, floors, heating, gas, parking and year built. Never the street before they win.
     • Jobs carry the room, the appliance's make and model, when the tenant is in, parking, pets, how to get in, the alarm and anyone who needs extra care. What your words already say is offered with one tap, and the assistant fills it too. How to get in, the alarm and anything private reach the person doing it only once the job is booked; an alarm or key safe code typed in the words is hidden until then.
     • Each kind of work asks for what it needs, filled from what is on file: a gas safety check lists the appliances from your last gas safety record, an EICR the last report's date, an EPC, a clean, an inventory or a survey the home's details.
     • Choosing a general repair now says "Repair" when nobody nearby offers it, not a narrower trade. The New job form has a button to start a fresh chat with the assistant about the job.
     • Tenants say where the problem is, when they are in, whether someone may come in with a key, pets, and anyone who needs extra care. Damp or mould becomes a hazard task with Awaab's Law dates shown to the landlord and the tenant, with where the law stands for private renting.
     • A managing agent you share the home with, and the people at the agency who run its repairs, are told of every repair a tenant reports.
     • The person doing the work can offer up to three visit times; the tenant picks one and it becomes the visit. When it is done, the tenant says it is fixed and gives stars, or says it is not and it opens again.
     • A quote can show its parts (labour, parts, call-out, VAT), until when it stands, or that they need to see it first. Book again repeats a finished job with the same person (their price still needs your yes), and the form offers to ask whoever did it last. An invoiced job asks for the invoice paper.

250. 10 October 2026 · Providers and agents, Landlords, Everyone

     Approving providers: one checklist per kind of work

     • Each kind of work has one checklist on the approval page: what is required, what is recommended and why, with a tick for each paper already on file. A paper added once counts for every kind of work it covers, and Add it opens the right upload.
     • Surveys need RICS or RPSA membership and professional indemnity insurance; conveyancing needs professional indemnity insurance beside SRA or CLC; tenant referencing needs ICO registration. Housing advice also accepts CILEx and the Bar Standards Board, and landlords can now find it on Providers.
     • Viewings for landlords count as lettings agency work and need a redress scheme. Letting, management and deposit work ask "Do you hold clients' money?" first; yes needs a client money protection certificate.
     • Repairs no longer reach a provider for electrical or gas work unless their electrical scheme or Gas Safe registration is on record.
     • When a rule changes or a paper runs out, the work it covers stops showing to customers until it is on record again, and the provider is told which paper and the date it ran out. The brand sees the same on the Providers list.
     • Providers can add details for their work: the gas categories on their Gas Safe card, the survey levels they do, a DBS check and VAT registration. A gas safety record whose Gas Safe number is not the provider's is flagged to both sides.

251. 10 October 2026 · Landlords, Tenants, Providers and agents, Everyone

     Adverts and board posts keep the letting rules

     • The wording check catches more: "offers invited", "offers considered", "best offer", "sealed bids", "guide rent" and "rent from £…" on a let, and "DSS not accepted", "no HB or UC", "professionals only", "would suit professionals", "working tenants only", "adults only" and "no children or under 18s" on any advert. "Professional photos" and the like still pass. Board posts and wanted adverts are checked the same way.
     • A let offer above the advertised rent cannot be recorded, raised, countered or accepted: since 1 May 2026 the advertised rent is the rent. An offer can carry the person's email and phone, kept private and removed six months after the answer.
     • A holding deposit is at most one week's rent and rent in advance at most one month, checked when you save them; the advert shows the holding deposit, and you are told when the advert's rent and the tenancy's differ and which one each limit uses.
     • Publish now asks for the material information parts B and C (heating, parking, utilities, broadband, mobile, and the risks and restrictions; "Not known" is an answer), with a button that fills what public records know.
     • A let advert needs an EPC of E or better, or the exemption registered on the PRS Exemptions Register. A live advert rated F or G with no exemption stays up, with a task and a note on Let it, and cannot be published again until it is put right. A rating typed in with no certificate is shown as not verified.
     • An agent's sale advert needs their HMRC anti-money-laundering registration checked by the brand, beside the redress scheme. A let home for sale says whether it is sold with the tenant in place, and a home advertised to let and for sale at once is flagged.
     • "Advertiser checked" on an advert now says what was checked: who is advertising, not the details of the home.
     • The Board: a post about a home needs you checked first, never carries a phone number, email or link, and carries no referral fee (a fee for introducing a tenant or buyer is agency work); other posts carry a fee up to the brand's limit. Your photos must be your own. Each post has a page of its own, and typing in a new post no longer loses the first letters.

252. 10 October 2026 · Landlords, Providers and agents, Everyone

     Fees and rewards, made exact

     • A provider pays the platform a fee only for work won through the marketplace search or Book now. Work you send to your own contact, your agent or your Property PA, or ask them to quote for, never carries a fee, even when that person is also on the marketplace; their quote card shows no commission.
     • A provider's commission is now counted when the job is invoiced, on the invoice, and kept on the model they were on when they won the job. A job given to another provider is charged only to the one who did it.
     • When a job has been invoiced for a week and is not marked paid, the landlord is asked "Did you pay …?" once, answered with one tap; the provider can press "They paid me".
     • Conveyancing, like housing advice, carries no fee to the platform.
     • Referral rewards: a provider never earns a reward on their own fee; a refunded fee takes back the reward it paid; only one payout request waits at a time. Brands close each month from Revenue (Close last month) and can set the most of a fee paid out as rewards.
     • Agents can record a sale fee as a share of the sale price (with a least, no sale no fee, and VAT) in their terms with a landlord. A record between them: the site takes no part of a sale.

253. 10 October 2026 · Landlords, Tenants, Providers and agents

     Guarantors on the tenancy

     • Record a tenancy has an optional Guarantor part, and the Tenancy tab a Guarantors card: one guarantor per tenant (a joint tenancy can have one for each), with their name, email, phone, address, how they know the tenant, the day the guarantee was signed and the signed deed, filed on the tenancy.
     • Your agent, and anyone you share the home with on the Tenancy tick, sees and records guarantors the same way. The tenant sees only their own guarantor's name and whether it is signed; never another tenant's, never the deed. Providers never see guarantors.
     • Guarantors are in the home's download, and taking one off the tenancy, starting the home again or deleting it removes their details. A record only: nothing scores or judges a guarantor.

254. 10 October 2026 · Providers and agents, Landlords

     Agency staff: the Work portal, the agency's homes and the role, enforced

     • A member of an agency's team now lands in the Work portal for the agency when they sign in and straight after they accept, never in the landlord portal with an empty account. Their invitation and Homes I help with read as their role at the agency (for example Property manager at the agency), not "Someone else".
     • They see every home their seat covers: the agency's own clients' homes and the homes landlords shared with the agency. Every home, desk and diary link opens in the Work portal.
     • What a role can and cannot do is worked out from the same ticks the site checks, and the site holds each person to it however they ask: a property manager cannot open the money record, log rent, end a tenancy, change the deposit, give access or publish; accounts cannot raise jobs or accept quotes; looks only can change nothing. Their own empty landlord account cannot share homes or post on the board for the agency.
     • A property manager's role no longer says both that accepting a quote stays the owner's and that they may accept one. A manager or property manager now has a spend limit, set per person on Team (starting at £1,000 for a manager and £500 for a property manager): a quote or price up to it they accept themselves, recorded under their name; above it the price waits for the owner's yes, and on a home a landlord shared with the agency never more than the landlord's own limit. Every role on the team can read the Clients list for its own homes; inviting a landlord stays the owner's and a manager's.
     • A home reached through the agency's share no longer shows a red "Not found" under Homes I help with: its terms and pay are the agency's, so that line is gone.
     • Team: each person invited and not yet accepted says "Invite emailed to … on …" on their card and has Resend invite (the same invitation again, never a second place on the team). People counts everyone on the team with how many are still invited, and "Not given to anyone" is now "To-dos nobody has", with a line saying what each number counts. Adding a person starts with no role chosen: pick one before Add.

255. 9 October 2026 · Landlords, Tenants, Providers and agents

     Repairs: one report, how soon, and where it stands

     • One report is one task with one job, whichever way it came in (the assistant, the Tasks page, a new job, the tenant): a job made for something already on your Tasks list does that task instead of adding a second one.
     • Every repair says how soon it must be seen to: Emergency (a gas smell, a carbon monoxide alarm, no heating or hot water, a flood, electrical danger, a home that cannot be locked: within 24 hours), Urgent (about 3 working days) or Routine (14 to 28 days). It is read from the words and you can change it on the task and on the job; it sets the badge and the date, and how soon quotes are asked for (4 hours, one working day, 3 days).
     • In an emergency the new job form suggests Book now or one of your own contacts; quotes still work. A report that mentions a gas smell shows the gas emergency line, 0800 111 999.
     • A job reads the same everywhere: Reported, Asked (with how many were invited), Quote in, Approved, Booked (with the date), On my way, On site, Done, Invoiced, Paid. Asking for quotes no longer reads as a quote that came in.
     • The expected visit date is kept on the job: set it when you send the job to your own contact or agent, change it on the job, and the person doing it can set or change it too. Providers see emergencies first, with the badge on the request.
     • Who does it: your managing agent or Property PA is offered on the new job form as soon as you share the home with them (no Contacts entry needed), and the job goes to their Work portal. Your own contacts include a provider you hired through the marketplace before, and a boiler repair also reaches gas engineers.
     • When nobody on the marketplace does the work near the home, the form says which service and where (for example "Boiler or gas repair near M41"), and that your own contacts or your agent still work.
     • Before anyone wins a job, an invitation to quote shows the area, the job and how soon only, also when the provider is one of your own contacts: the street, the tenant's name and anyone's email or phone number are taken out of what you or the assistant wrote, in the request, its email and the chat, and jobs written before are cleaned when they are read. A job you send straight to your own contact or your agent shows them the address at once; the tenant's name and number show to everyone only once the job is booked. The request says "The full address is shared if you win" only when it is hidden.
     • Every price waits for a yes: a quote, a price your contact or agent sends, or one they suggest. Your managing agent or Property PA may approve a price within the spend limit on their share (you set it when you share the home), and that is logged on the job and in the home's history with who, how much and the limit; above it you get a card to say yes or no. Your own "just do it" rules still apply. The price, and the invoice when it comes in, show on the job for you, your agent and the person doing it.
     • Tell the tenant: once a job has its visit date, one press tells your tenants the date and time, who is coming (by name only) and what for, on their Repairs page and by email. Your managing agent or Property PA can do it from the home, and can book the visit on a job whose price has its yes. Tenants see where their repair stands in the same words, never the price or the contractor's details.
     • Nobody books past the yes: the person doing a job cannot book, start or invoice it until its price is agreed.
     • The assistant fills in New task and says to press Add the task; once you do, its line says added with a link to the task, and the assistant knows it is added. Get it done on a task's step opens the job form for that task again, filled from it.
     • The assistant writes a new repair from what you said about it only: it no longer adds other jobs on the home ("possibly linked to…") unless you say they are linked, and never puts the tenant's name or number in the job.
     • The number on a home's Tasks tab is the number of open tasks the tab lists (a job no longer counts beside its own task). The visit date from an accepted quote shows on your job and the provider's, and either of you can change it.
     • Phone numbers are found however they are written (07xxx xxxxxx, with spaces, dashes or brackets, +44, landlines such as 0161 or 020) and taken out with the word before them, so a job reads "Tenant: the tenant, (contact details hidden)" rather than a stray "call".

256. 9 October 2026 · Providers and agents, Everyone

     For people who work for landlords: approval with the right registration

     • Each kind of regulated work now needs its own registration, checked by the brand before approval: Gas Safe (with the number) for gas safety checks, an electrical competent person scheme (NICEIC, NAPIT, ELECSA or similar) for electrical checks, an energy assessor accreditation scheme for EPCs, SRA or CLC for conveyancing, SRA for housing advice, a redress scheme for lettings, management and the Property PA. A registration counts only for the work its scheme covers. One-off viewings and key handovers no longer need a redress scheme.
     • Get approved asks trades working in people's homes for public liability insurance; it does not stop approval. The same document cannot be both proof of identity and a registration.
     • Agent details now holds the redress scheme, number and membership certificate in one record, the one approval reads; the redress reminder in the Work portal points there, shows for a Property PA too, and says "waiting for the brand's check" once the certificate is in. My account says the same instead of "Needs".
     • Brand admins: on Waiting for approval nothing is ticked for you; each kind of work says what it needs, links to the scheme's register to check the number, and can be ticked only when it is met. The menu count goes down at once after approving, and Verified in the Directory shows only while the provider is live. A firm's manager can see where the firm's approval stands.
     • An agency's team: a member of staff's Work home shows the agency at a glance and what their role can do, without asking for a provider account; the menu shows each role only the pages it uses (no My profile, My website, From your page or Fees for staff); Messages opens to lettings, sales and accounts as well as property managers and managers; every role can read Clients, while inviting stays with the owner and managers; looks only says so on every page. The desks follow what the agency offers: letting brings Lettings, sales brings Sales, management brings Lettings and Clients' money, for the owner and the whole team.
     • Property PA: the Property PA is in the services list of My profile, described as looking after homes for landlords (Full management stays the agency service). How you charge (a month per home, by the hour or per task) and its price guide are on My profile, Services and online, with your standard terms for landlords on the same tab; My account links there. The Work home shows a PA their next steps (about you, how you charge, get approved, homes I look after) instead of asking for kinds of work.
     • A price guide set on a service is the price landlords see for that service (it showed the main guide before). Adding or taking off a service changes the Work menu at once; an agency that still holds homes for clients keeps its agency pages and is told why.
     • A Property PA pays the platform a fee only on work won here: a landlord who found them on Find a Property PA. A landlord's own PA, shared with directly, never brings a fee.
     • Book now: a provider's card on the marketplace shows their Book now price for that work and, when they are not online, says so ("Not online now: they take Book now when online; ask for a quote instead"); open or closed and the price follow that service's own hours and prices. The Providers page has Book now when someone nearby takes it. Setting a Book now price ticks "Show its price guide and Book now price to the public" for you, and the profile says Book now works either way.
     • On a job, the provider presses On my way or On site; each is a line in the job's log for the landlord, and for the tenant who reported a repair. The provider's job panel shows the log too.
     • Send the results: the file goes on the job (even a copy already on file), the log says "Results sent", and a result the job asked for marks it completed, as the panel says. A gas safety record whose Gas Safe number is not the one the provider has on record says so to both sides, as information.
     • Documents: a gas safety record or electrical report not yet given to the tenant says "Give your tenant a copy of this … by <date> (within 28 days of the check)" with Give to the tenant, and no longer offers Upload a newer one or a new check while it is in date.

257. 9 October 2026 · Landlords, Everyone

     Your name, a clearer Home page and an easier sign-in

     • The first time you sign in you are asked your name; until you give one, the greeting has no name rather than one made from your email.
     • The Home page says what needs you in one line (a home to take over, decisions, duties the law asks for, to-dos), each part opening where it is; "Nothing needs you" only when nothing is open.
     • Taking over a home an agency holds for you says in a plain sentence what the agency keeps, and the home shows on your Home page at once.
     • A password that does not work offers an email code straight away; new here, the code makes your account.
     • An agency's invitation email signs the landlord in with one press and opens the homes to take over; Clients shows where each invitation went, with Resend.
     • A home an agency holds for a client says who owns it; the score on a home says what it is (Compliance 33/100); times read "5 hours ago"; the browser tab names the page you are on.
     • Ask the assistant "What else does this home need to be legal to let?" and it lists what the law requires that is not on record, each with its next step and a link to where you fix it, then what is already in order.
     • Certificate reminders and renewal tasks now run for a rental that is empty between tenants too; the Empty tag says what it means when you rest on it.
     • A tenancy that starts later shows as "Starting" with its date, not as let, and no rent is counted before it starts; the kind of tenancy is one "Assured periodic"; dates are typed day, month, year; Record a tenancy also takes the deposit scheme and reference and the rent taken in advance, with a warning above one month's rent.
     • Brand admins: the overview counts people the way the People page does, each number opening its chip there, and lists agencies acting for landlords whose redress scheme has not been checked; such an agency's Work portal asks for the scheme and the certificate. Someone who also rents reads "Rents a home", with "landlord not on the platform" only when that is so.
     • A paper you send is filed straight away when it was read clearly. When the reader is unsure what it is, which home it is for or its dates, or when it looks the same as a certificate you already have or is older than the one on file, it waits for you ("Not filed yet") with what was read filled in: check it, change anything, then file it, or choose File and replace, Keep both or Don't file. A newer certificate is filed straight away and becomes the current one. Papers waiting are in your Inbox.
     • A paper that shows a problem (a failed gas check, an EICR with C1 or C2, a letter from the council or your tenant) is filed, then you choose what next: book the work, add a to-do, ask your PA or agent, or nothing to do. Every filing has Undo, which takes it back out and puts back what it changed.

258. 9 October 2026 · Providers and agents, Everyone

     Describe your website and the AI designs it; theme packs; pages written for you

     • Under My website → Look, say what you want and press Design it: the look and the home page's sections are built from your words and your own services, areas and reviews, applied at once with Put it back behind it. Or upload a theme pack (a zip with the theme, a stylesheet, pages and pictures). The assistant does both when asked.
     • Pages → Write it for me drafts a guide, news post or page from a topic, in plain words with no contact details, for you to read and publish.
     • A provider or agency with a live website is linked from their page on the brand's site ("Visit their website"), and an agency's adverts on the brand's hub point search engines at the copy on the agency's own site.

259. 9 October 2026 · Providers and agents

     Your own domain gets its certificate by itself

     • Once a domain is verified its certificate is requested and issued without anyone's hand, by either route (Cloudflare usually within fifteen minutes, Azure within half an hour), and you are emailed when the address is live. The line under each address says where it is; if it stops, Try again starts it over.
     • A site's other addresses send visitors to its main one, and search engines are told about a site's pages the moment its main address answers and whenever a page goes live or changes.

260. 9 October 2026 · Providers and agents, Everyone

     Your own website, on your own domain

     • An approved provider, Property PA or agency can build a website of their own in the Work portal (My website): a starter for their kind of work, a look to change, a home page of sections, guides and news, their services, reviews and areas from their profile, and an enquiry form; then point a domain they own at it.
     • The brand switches websites on under Hub modules and may put the feature on a plan; it can pause a site with a note the provider reads, and never edits its words.

261. 9 October 2026 · Landlords, Providers and agents

     A task says what to do next; a photo goes with it

     • A task opens with one box saying what to do next and the button for it, then everything that happened on it (notes, changes and the job's log) in one list; the rest is folded until you need it.
     • A photo or file dropped on the assistant while on a home's Tasks tab is attached to the task it fills in; you press Add.
     • Agencies: the invitation words sent by WhatsApp or copied are yours to change, and a landlord met in person can scan a QR code of the sign-in page.
     • My profile: find a service by typing its name, see where each shows, and give a service its own phone, email or app, shown to a customer once their job is agreed.

262. 9 October 2026 · Landlords, Providers and agents

     The assistant fills the rest of a home

     • On a home's page the assistant now fills money in or out, notes, certificates, what a paper is, keys out and back, inspection lines and meter readings, the holding deposit, move-out, the notices you served, pet requests, right to rent checks, viewing feedback and changes, offers passed on and the owner's answer, and who may do what on Sharing. You check and press Save.

263. 9 October 2026 · Providers and agents

     Tell the assistant, on any agency page

     • In the Work portal the assistant goes to the right page and fills the form for you: inviting a landlord or the tenants, adding an applicant, booking a viewing, recording the landlord's choice in their words, passing an offer on and the seller's answer, giving an enquiry to someone, replying to an enquiry, fee terms and the client account book, offices and your team. You check it and press the button.

264. 9 October 2026 · Landlords, Providers and agents

     The assistant finds the postcode and searches the web

     • Give an address with only part of its postcode and the assistant finds the full one from HM Land Registry's register (several possible ones come back as buttons).
     • It can search the web for what the registers cannot answer, such as a council's licensing scheme, and shows its sources. A monthly budget per brand keeps the cost down; the assistant says when it is used up.
     • People on an agency's team, and people helping with a landlord's homes, can have the assistant fill forms for them too.

265. 9 October 2026 · Providers and agents

     The assistant adds an agency's client and their home

     • In the Work portal the assistant follows what you ask, whatever page you are on: tell it about a landlord and their home and it fills Add a property with both, without leaving the Work portal. A landlord's WeChat, LINE or other app is kept with their details.

266. 8 October 2026 · Landlords

     Settings is now part of My account

     • A landlord's bank accounts, how each kind of work is done, what the assistant may do on its own and getting checked are now sections of My account, under "Your landlord account". There is one page about you instead of two, and the name tenants and contractors see sits beside your own name.

267. 8 October 2026 · Landlords, Providers and agents

     Take over the home your agency set up for you

     • A landlord whose agency set a home up in their name sees it on their Home page when they sign in with that email: what the agency holds, the choice to take the home over as its owner (keeping the agency as their agent at the level they choose), to link it to a home already on their account, or to say it is not theirs. Nothing changes until they press.
     • Taking over moves the home and everything on it to the landlord's account; the agency keeps it through a share, its usual fees proposed, and its desks still show it.

268. 8 October 2026 · Providers and agents, Landlords

     An agency brings its landlords in

     • Clients, in the Work portal: one row per landlord with the homes you hold for them and their tenants. Add a client and their homes, or import your sheet with a Landlord and Landlord email column.
     • Invite the landlord (email, WhatsApp from your phone, or the words to send) and Invite all tenants in one go. The landlord signs in with that email to take their homes over; nothing changes until they press.
     • A brand administrator can share a home or send an invitation on a landlord's behalf, and change the email someone signs in with, with care: what it touches is shown first and both addresses are told.

269. 8 October 2026 · Landlords, Providers and agents

     An agency sees every home it manages, and the landlord sets the dial

     • A home a landlord shares with an agency as their agent is now on every one of the agency's desks beside its own clients' homes: Clients' homes, Work, Lettings, Sales, Enquiries, the diary and the money pages. The agency's team reaches it through the share, with what each person's role allows.
     • Sharing with an agency has one dial: Let them run it, Work with me, or Look only; and two new asks, Let it for me and Sell it for me. Two agencies may share a home as long as they do not both change the same thing.

270. 8 October 2026 · Landlords, Providers and agents

     An easier New task, with photos

     • New task is one short form: what needs doing, the kind, the home and its landlord, who it is about, when it is due, the priority, the details, and photos or files kept with it. The assistant can fill it from what you say.
     • A task keeps photos and files: add them when you make it or later on its screen.
     • Tidier when there are many: the homes on the Tasks page are one row of chips, and a home's Tasks tab has the board too, with What this home needs folding away.

271. 8 October 2026 · Landlords, Providers and agents

     A task board by stage and a calendar diary

     • Tasks can be seen as a board: To do, In progress, Waiting, On hold and Done. Drag a card along as the work moves, give it to someone from the card, and filter by person, home, kind, priority and when it is due.
     • The diary is now a calendar by day, week or month: press or drag across empty time to add something, drag an entry to move it, and drag a task with no time onto the calendar to book it.
     • The Work portal's menu is grouped: the day's work first, then homes and clients, then your own business.

272. 8 October 2026 · Landlords

     Answer from the email, a morning brief, and homes from a spreadsheet

     • An email that asks for your yes (a quote to pick, a booking your Property PA asks for) now carries a link that answers that one question without signing in. It works once, for 14 days.
     • A morning brief, if you switch it on under My account → Alerts: one email between 7 and 10 with today's diary and what waits for you.
     • Properties → Import brings homes and tenancies in from the spreadsheet you already keep: paste it or drop the file, see what each row would do, press Import.
     • Sixty days before each tenancy's anniversary a Yearly review task appears by itself; a tenant's time-limited right to rent makes a re-check task 30 days before its date; a notice served through the site goes on the notices register.
     • A Property PA is given a home by sharing it ("Look after it") with the scope you tick; the old hired agreement is gone.

273. 8 October 2026 · Landlords, Providers and agents, Tenants

     One Work portal, a diary everywhere, viewings, offers, inspections and keys as records

     • Everyone who works for landlords (an agent, a Property PA, every trade) has one Work portal; its menu follows the services you offer.
     • A diary in every portal: tasks with a booked time, jobs with a date, viewings and your own entries, with one reminder the day before.
     • Viewings are booked from an enquiry or by name, into an open viewing time or on their own; the viewer gets a link to confirm, move or cancel and to say how it went. Offers are passed to the owner in writing and answered only in their words.
     • Inspections, inventories and meters: room by room with photos, a PDF on the tenancy, shared with the tenant who agrees or notes differences; a check-out compared with the check-in; an outside inspector by a link.
     • A keys register: each set, who holds it, when it is due back, every movement logged.
     • Every home's to-do list is a task of a kind from one catalogue, with steps, a checklist and the people on it; a job is the hired step of a task.

274. 7 October 2026 · Landlords, Providers and agents

     Contacts linked to people, sharing from the ask, pay recorded on Money

     • A contact who has an account here is linked to it and keeps their own details up to date; a new person you type is yours to edit until they join.
     • Sharing a home starts from what you want done: manage it, look after it, one task, co-own it, the paperwork, the books, or just look.
     • What you pay the people you share with is agreed on the share and recorded on the Money page; either side logs a payment, the other confirms.
     • Every email and WhatsApp alert the site sends can be read, tested and reworded by the brand, per language.

275. 6 October 2026 · Everyone

     Help pages, public pages for providers and agencies, earning by inviting

     • Help in every portal: short guides with pictures for what can be done, each opening the page it explains.
     • Agents, Property PAs and providers switch their public page on and off and choose which services, prices and review words show.
     • Earn: invite people by email or WhatsApp with your link, and see your two levels and what their fees earned you.

276. 5 October 2026 · Everyone, Landlords

     Found by search and AI answers; connect Claude and ChatGPT

     • Every page has a short answer, sources and the day it was checked; questions, facts, a glossary and free calculators.
     • Connect Claude or ChatGPT to your account from AI tools, for chosen homes only if you like; your own software can use a key.
     • Photos kept on Google Drive or Google Photos can be copied in; someone can be asked for photos by a link.

277. 4 October 2026 · Landlords, Tenants, Providers and agents

     Helpers and co-owners, agencies with a team, tenants see only their own tenancy

     • Share chosen homes with anyone by email, with what they may look at or change, and see who did what, with Undo.
     • An agency runs its business here: a team with roles, the work across every client's home, enquiries shared out, lettings and sales desks, its money records.
     • A tenant sees their own tenancy only: its papers, its repairs, its rent; a later tenant never sees an earlier one's.
     • The law register: what is in force and what is coming for each home's area, with the source and the day it was checked.
     • Several languages for the public site and the portals, with the law described in English law whatever the language.

278. 2 October 2026 · Landlords, Tenants

     One door for every file

     • Drop any paper, photo, scan, Word file, email or voice note: it is read, filed on the right home and the record filled in, then it says what it noticed and asks what to do.
     • Every paper a landlord keeps has its rule: when it is needed, what to read from it, when to be reminded, what the law asks next.
     • A home from public records: the EPC register, the Land Registry and planning data fill the boxes you leave empty.