LevelMoves

Material information

The facts about a home a person needs to decide whether to rent or buy it, such as the rent or price, council tax band, EPC and any known risks, which an advert must not leave out.

In short: Material information is what an average renter or buyer needs to make an informed choice about a property. Consumer protection law treats leaving it out of an advert as misleading. Trading Standards guidance splits it into the basics (price or rent, deposit, council tax, tenure) and further facts such as utilities and flood risk.

Finding a tenantSelling a home

England. Checked against the law on 5 October 2026. Information, not legal advice.

The legal basis is the Digital Markets, Competition and Consumers Act 2024 (which replaced the Consumer Protection from Unfair Trading Regulations 2008 from April 2025): a trader must not mislead by action or omission. The National Trading Standards guidance for property listings groups material information in three parts:

  • Part A: price or rent, deposit, council tax band, tenure.
  • Part B: property type, construction, utilities, parking, broadband and mobile signal.
  • Part C: things that apply to some homes, such as flood risk, building safety, restrictions, rights of way and accessibility.

It applies to agents and, in many cases, landlords letting as a business. "Not known" is an honest answer; leaving something out to make a home look better is not.

Related: Energy performance certificate (EPC), Council tax liability, Rental bidding ban

Where this comes from

Every term, A to Z