LevelMoves

Pet request

Since 1 May 2026 a private tenant in England can ask in writing to keep a pet, and the landlord must answer in writing within 28 days and cannot refuse unreasonably.

In short: A pet request is a tenant's written request to keep an animal in the home. Under the Renters' Rights Act the landlord must reply in writing within 28 days, and can refuse only for a reasonable reason. A landlord cannot require pet insurance, a pet fee or a bigger deposit.

The Renters’ Rights ActTenancies and agreements

England. Checked against the law on 5 October 2026. Information, not legal advice.

How it works:

  • The tenant asks in writing, describing the pet.
  • The landlord answers in writing within 28 days. If they ask for more information, or need a superior landlord's consent, the time can run on to seven days after the answer arrives.
  • A refusal must be reasonable: for example the head lease forbids pets and consent is refused, or the animal is unsuitable for the home.
  • A blanket "no pets" clause no longer works.

The deposit cap is the same with or without a pet, and pet insurance or pet fees cannot be required: those are prohibited payments.

Read more: Pet requests: you have to consider them

Related: Prohibited payment, Deposit cap

Where this comes from

Every term, A to Z