Report a problem
Something wrong at home? Tell us in three taps.
Pick the room, the thing and the problem; add a photo; done. Whoever looks after the home is told straight away, and you follow it from your own page, with the person who comes to fix it.
How it works
Pick the problem
Where in the home, what it is, what is wrong: a picture menu, in your language. Add a photo or a short video.
Try the quick fix
For the common ones we show safe things to try first (a tripped switch, the boiler pressure). About one in five is solved on the spot.
Follow it to the end
Your report gets a number. You see who is coming and when, pick a visit time, write to them, and say when it is fixed.